Wind Turbine Call Support Technician
: Job Details :

Title: Wind Turbine Call Support TechnicianDuration: 17 W, 3 DLocation: Schenectady NY 12345 (Onsite from Day1, local folks only)Pay: $18 W2Key skills - Need call center exp, troubleshooting - IT trouble shooting, technical systems, Basic computers, MS Office, WindowsIn this role, Remote Wind Turbine Support Technicians monitor the status and performance or wind turbines and wind farms to ensure continuous operations. Remote Wind Turbine Support Technicians troubleshoot and reset faults remotely, coordinate with onsite technicians as needed to minimize disruption of service to the power grid.Responsibilities:Real time monitoring and response of Renewable Energy power generating assets.Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special InstructionsEscalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional supportInterface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring SystemMonitor the ROC notifications for customer requests during the shift and take the necessary actions immediatelyFollow ROC procedures to drive standardized global practicesProficiently communicate with internal and external customers via written and verbal communicationDocument all work performed via guidelines in approved procedures and appropriate playbook via provided digital toolsEducation: Associates in technical field/high schoolDiverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.