IAA, an RB Global, Inc. company, is seeking a Title Center Supervisor to join our team in Albany, NYThis position supervises and directs single document processing departments within a branch. Assists the Title Manager in the timely and efficient flow of all necessary documents in accordance with applicable codes. Supervises and assists processing staff, monitors work, ensures completion and accuracy and assists customers and regulatory personnel by resolving various documentation problems.Responsibilities include (but are not limited to the following):
- Manage the salvage titling and vehicle assignment process
- Coordinate and administer general business office activities
- Supervise branch and office services such as mail and messenger, duplicating, central filing
- Word processing, fax equipment, telephone, stationery supplies, order processing, and security
- Maintain high levels of customer service
- Design more efficient ways of processing work
- Develop working relationships with vendors
- Facilitate employee teamwork to meet our customers' needs
- Resolve branch-level employee issues
Minimum Requirements:
- Solid customer service skills
- Strong leadership skills
- Basic computer skills
- Time management skills
- Positive attitude
- Ability to work independently
- Clear communication skills
- Professional and clean appearance
Preferred Requirements:
- 3-5 years' supervisory experience
- Auto titling and auto industry experience
- Exposure to managing salvage titling and vehicle assignment process.
New York Residents Only: The salary range for New York residents is between $58,458.40 to $70,000 Per Year Pay is based on several factors including but not limited to education, work experience, and certifications.In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.About IAA, an RB Global, Inc. company: IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)