Teller
: Job Details :

Perform basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provide exceptional customer service in a prompt, efficient and courteous manner. Respond to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develop basic knowledge of products/services offered by Apple Bank to effectively assist the customer; recognizes opportunities to offer additional bank product and services by referring customers to the appropriate colleague within branch, meeting assigned referral goals. Comply with all operational controls, including legal, corporate, and regulatory procedures to minimize risk and protect the financial well-being of client; safeguard assigned cash and negotiable instruments. Maintain a cash drawer and follows proper balancing and reconciling procedures; prepares daily proof sheet at the close of business each day...Teller, Customer Service, Banking, Skills