Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
This position works closely and reports to the Manager of Technology Solutions Architect (TSA) as well as collaborates with regional security sales leadership to deliver technology support, design, and strategy services.
Primary responsibilities include:
- Providing subject matter expertise to drive customer discussion on electronic security solution offerings
- Assist in coordinating communications and activities between the sales teams, local & regional field resources and the pre/post-sales engineering department
- Act as and be the systems integrations and field applications expert for the sales organization
- Directs and acts as a technology mentor for sales, costing, engineering, and field implementation
- Perform customer consultations, presentations, and demonstrations of identified technologies that fit the need for the customers solution
Additional responsibilities include:
- Conduct detailed field surveys for use in the design development and estimating of a customers solution
- Value engineer solutions to meet customer needs and support the sales operations teams to win
- Support costing & estimating engineers by developing, providing, and collaborating on bill of materials, scope of work, presales device placement drawings and subcontractor collaboration
- Assists in the preparation of sales proposals by providing pertinent technical information and reviews proposals for technical accuracy and adherence to product standards
- Advises and interacts with product management regarding product defects and provides customer input on suggested product improvements
- Support the field teams by selecting standard technology across installations. Where necessary, this includes supporting field installations with understanding of design and solution
- Provide insight and assist in the process of creating advanced plans when customers are migrating or implementing new technology. This includes technology selection, and project planning
- Support sales with technology related questions or scope. Help them understand what solution and strategy is required to accomplish a job, specification requirement and to win. This includes attending meetings, walk throughs and scope reviews
- Work with capture management on the proposal and scope creation process by supporting the specification, RFP and bid review
- Provides expertise to identify and translate system requirements into system design documentation
- Work with technical writers to ensure quality internal and external client-oriented documentation
- Participate in Job kickoff meetings & ensure a proper handoff from engineering to the delivery organization and work closely with sales and engineering during the kickoff process. Support engineering design questions related to the implementation of the technology components of projects
Qualification and Education
- 5+ Years experience in Electronic Security
- 2+ Years experience in designing ES systems (Intrusion Detection Systems (IDS), Access Control Systems (ACS), CCTV/ VMS (Video Management System, Visitor Management Systems, Intercom Systems).
- Bachelor's Degree, or equivalent education and/or experience
- A valid state drivers license, without restrictions.
- Detailed knowledge of integrated security solutions and design.
- Some knowledge of Fire Alarm & Life Safety Code.
- Working knowledge of Computer Systems & Networking.
- Working knowledge of door locking hardware.
- Working knowledge & understanding of electricity, specifically low voltage systems.
- Ability to read & interpret electronic security specifications, perform equipment counts (take offs). Identify cable requirements & distances, as well as calculate power load & battery calculations.
- Ability to work around deadlines and opportunities
- Organizational skills & detail oriented essential
- Good analytical and problem-solving skills
- Excellent verbal and written customer communication skills
- Highly motivated, self-directed individual with strong understanding of electronic security and information technology
Preferred Skills
- Consultative sales process experience preferred
- Field Applications experience preferred
- Systems Integration experience preferred
- Physical Security Information Management (PSIM) and Global Security Operations Centers (GSOC) experience preferred
- Bluebeam and Visio experience preferred
- Knowledge of high security credentials such as iClass/DESFire & Personal Identity Verification (PIV/FICAM).
- Understanding / Certification with UL (681 & 2050) & High Security applications/systems.
- Knowledge of Structured cabling / BICSI Certification / EIA/TIA-568.
- Understanding of NFPA (National Fire Protection Association) code (Specifically in your assigned area) / NICET Certified.
Additional Notes
Travel expected to be +50%
Securitas Technology Offers Comprehensive Benefits Including
- Opportunity for annual merit pay increases
- Shift differential based on shift
- Paid company training
- Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
- Company Paid Short Term and Long-Term Disability
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday, and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.