Student Systems Integration Manager
: Job Details :

Job Posting SummaryThe Manager of Student Systems Integration will be responsible for assisting with the execution of the University's continuing student communication plan. This role offers support for our Student Communications Integration (SCI) team by handling key day-to-day tasks and acting as the main point of contact for all non-CRM related communications. One of the main responsibilities of this person will be the creation, maintenance and execution of the university-wide communication calendar and effective deployment using various programs implemented by the university. The Manager of Student Systems Integration will work with all university departments to be an effective contributor to the success of SCI team.Essential Job Functions & Responsibilities:* Expert in operation and deployment of all non-CRM based platforms for continuing student communications, including but not limited to the university's website, Chatbot, Mercy Connect, Social Media platforms, Blackboard, and all other programs utilized by continuing student offices* Converts and serves as a liaison for all messages for communications plan into platforms like Connect, Chatbot, EAB, website, etc.* Build relationships, and serve as a main point of contact, with colleagues across the university to establish interdepartmental communication strategy to effectively reach students* Handle day to day tasks associated with creating, monitoring and deploying communication messaging* Manage communication calendar and ad hoc campaigns to effectively reach students, faculty and staff* Work collaboratively with the Manager, Student Communications Planning to ensure timely, effective and comprehensive communication plans are implemented* Report on the effectiveness of communication campaignsQualificationsRequired Skills & Experience:* Exceptional written, communication and organizational skills with attention to detail* Ability to manage multiple projects in a fast-paced, deadline-driven environment* Proven ability to build consensus and work effectively within a cross-departmental team* Knowledge of CRM systems a plus, especially Slate* Experience with Drupal 9 Content Management System (CMS) preferred* Experience with other operations software desirable* Familiarity and comfortability with CRM reporting and dashboard management* Advanced technology skills with an ability to quickly learn and navigate new platforms* 3+ years professional experience within marketing/communications or multi-channel marketing campaigns* A passion for communications and a commitment to excellenceEducation Requirements:* Bachelor's Degree requiredPhysical/Other Requirements:* Some evening and weekend hours will be required during peak times or to meet deadlines. Participation at admissions related events is also expected.* Must be able to push, pull, move or lift up to 50 lbs* Must be able to meet all general health requirements for the position as per university policiesCompensation offered will be commensurate with the educational background and work experience of the individual.Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.About MercyMercy University is a dynamic, diverse New York City area university whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational university that offers more than 100 undergraduate and graduate degree and certificate programs within six schools: Business, Education, Health and Natural Sciences, Nursing. Liberal Arts and Social and Behavioral Sciences. Mercy's efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy University has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. Mercy University is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020 and 2022. The vibrancy of the University culture is sustained by a diverse student body from around the region. Serving 8,500 full-time and part-time undergraduate and graduate students, the University offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.Our Mission:Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.EEO StatementMercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The University is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.Campus SafetyMercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here.Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.Health Insurance:UntitedHealthcare OxfordIn-network and out-of-network plan optionsEmblemHealth HIP Prime HMO (Union Staff)Dental Insurance:UnitedHealthcare OxfordIn-network and out-of-network plan optionsVision Insurance:UntitedHealthcare OxfordPaid Time Off:Mercy University provides generous leave benefits to its employees.Disabilities & Workers Compensation Insurance:Coverage in accordance with New York State regulationsLife Insurance:Long-Term Disability: The HartfordShort-Term Disability: The HartfordFlexible Spending Account (FSA):AmeriflexRetirement Benefits:TIAAThe Mercy University Retirement Plan is comprised of two components:Deferred Compensation PlanAll eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.Defined Contribution PlanEligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.Remote Work:Mercy University recognizes the important role that workplace flexibility can play in an employee's ability to manage work-life balance.Learn more about our remote work policy here.Tuition Remission: Staff & FacultyMercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.Learn more about our tuition remission here.Tuition Exchange:We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.Employee Assistance Program:CompsychVoluntary Benefits:Allstate Identity ProtectionLegalEaseLiberty Mutual Auto & HomeownersNationwide Pet InsurancePlumBenefitsScriptSaveWorking AdvantageNote: The above describes a brief summary of benefits and is subject to change.Agency Mercy UniversityAddress 555 BroadwayDobbs Ferry, New York, 10522Phone 914-###-####Website