Location: All cities,NY, USA
**Store Manager - East Hampton**
at rag & bone East Hampton, NY **STORE MANAGER - East Hampton, NY**
**MISSION STATEMENT**The rag & bone Store Manager delivers results by placing the customer at the center, providing a world-class experience and leading a culture of performanceand accountability to deliver top-line net sales growth.
The Store Manager will be responsible for overseeing our beautiful new store opening in Austin.
**KEY AREAS**
* Customer Experience
* Leadership
* Talent
* Product Management
* Driving Results
**Key Roles And Responsibilities****Customer Experience** | Establishes Exceptional Experiences for Every Customer
* Builds customer loyalty and repeat business through personalized in-store
* Demonstrates and establishes product knowledge expertise within client
* Ensures team members are sharing the brand story within client
* Creates value beyond price, delivering locally relevant experiences that reinforce
* Maintains floor awareness and maximizes sales
**Leadership** | Self-Motivated, Inspiring Brand Ambassador
* Actively communicates business needs and information to relevant
* Optimistically leads team through change and
* Open to competing points-of-view.
* Addresses problems proactively and provides
* Takes responsibility for results and creates actions on an immediate and medium-term
* Discerns when to delegate and when to
**Talent** | Builds Succession, Retention and Performance Through People Development
* Leads the recruitment, onboarding and development of top-level
* Coaches for performance and develops continuous improvement of skill and
* Provides clear goals and delivers regular feedback to drive individual
* Effectively resolves conflict in a fair and timely
* Builds internal and external talent succession with established local and online
* Recognizes positive results and holds under-performers
**Product Management** | Manages Product to Maximize Sell-Through
* Generates results by interpreting visual guidelines to the local
* Supports product performance through proper space allocation, size representation and shop-floor replenishment.
* Establishes visual responsibility and provides regular
* Provides regular feedback on product needs based on customer
* Monitors product performance, leverages top selling products for maximum positive impact, and acts to improve poor product
**Operational Excellence** | Creates Operational Efficiency
* Ensures company policies, procedures, and initiatives are communicated and executed in a timely
* Addresses all maintenance needs and safety issues to protect customer and team experience and reduce liability.
* Controls expenses, eliminates waste, reduces loss, and delivers
* Carefully considers ROI before consulting or taking
**Driving Results** | Leads Sales Generation and Delivers Results
* Drives individual and store performance results through
* Actively chases and creates business
* Develops alternative revenue generating initiatives including consignment and
* Conducts market research, shares analysis and creates actions based on competition and
* Understands the local customer, identifies actions to satisfy customer need and is active in the local
* Demonstrates a strong ability to analyze, interpret and act on performance
**Experience**
* 3-5 Years in Service Industry in Business Leadership Position
* Experience Driving Sales in Contemporary or Luxury Goods or Services
* Experience Leading a Commissioned Sales Team Preferred
* Retail Experience Preferred
* Degree Preferred