Location: New York,NY, USA
View, Inc. (NASDAQ: VIEW) is on a mission to transform buildings to improve human health and address climate change.
We started by revitalizing something that hasn't changed for centuries-the everyday window-and in so doing, built the technology foundation for responsive buildings that are more experiential, more human-centric, and more energy-efficient.
View Smart Building Cloud is the only open and modular platform in the industry that has all the infrastructure needed to make a building smart , from on-premises to the cloud. View's suite of solutions allows you to secure and connect your building systems & device to the cloud, centralize building data in a single, independent data layer, and deploy data and edge applications to improve building operations and experience.
The products within Smart Building Cloud include:
* Secure Edge: a plug-and-play solution that enables IT teams to securely connect buildings to the cloud, centrally manage building networks and devices, and deploy edge applications for real-time processing, insights, and optimizations.
* Remote Access: a secure agentless access portal that enables IT teams to reduce the cost and cybersecurity risks of maintaining smart buildings by providing vendors and technicians with secure, auditable, time-bound remote access to building networks and devices.
* Building Performance: a multi-layer insights application that enables building managers to optimize and automate building performance with comprehensive, contextual, and actionable insights consolidated from disparate on-premises and cloud-based systems.
OUR CULTURE AND VALUES
We are committed to our culture. We actively use our culture in how we conduct business.
* Safety First
* Customer Obsession
* Drive for Excellence
* Always Learn
* Communicate Directly
* Succeed as a Team
POSITION SUMMARY
As the Product Manager (PM), you will be responsible for the View Secure Edge & Remote Access product feature set and success. You will own the product vision and collaborate with marketing on go-to-market strategy to continuously refine product market fit. You will work with sales and customer success to understand customer pain points and opportunities, distill those insights into requirements and work across engineering teams and product leadership to develop the product roadmap. The PM will also be responsible for monitoring adoption and usage of product features, using the data to inform feature prioritization and refinement.
You are a curious, energetic, optimistic, and hands-on, get-it-done product manager. You love spending time with users and customers and have experience doing user research, developing user and customer personas, creating product requirements and roadmaps, managing the agile software development processes, UAT, and software deployment.
You are passionate about product management and excited about IoT and security technology. You are self-motivated, enjoy working in a fast-paced environment, learning new skills and expanding your horizons. You take the mission seriously but not yourself.
ESSENTIAL RESPONSIBILITIES
* Identify market needs from primary research, customer engagements, competitive analysis, sales feedback and your own experience to develop compelling product requirement documents (PRDs)
* Develop compelling customer value propositions and product positioning. Working with product marketing and sales on pricing and go-to-market strategy.
* Articulate the customer benefits and business outcomes of using View Secure Edge & Remote Access in a compelling manner.
* Train the sales team and assist them to be wildly successful.
* Train the customer success team to drive feature adoption and usage.
* Visit and speak with customers, and provide active product feedback internally
* Analyze market trends, products and technologies to develop insights that enable View to maintain industry leading products and market position
* Attend industry symposiums, conferences, and trade shows for supporting marketing activities and sales enablement
DESIRED SKILLS AND EXPERIENCE
* IoT, security, or smart building industry background is a bonus
* 5-7 years of product management experience in B2B/enterprise SaaS products
* User-centered Design Skills: Run user research and customer workshops, develop buyer and user personas, create user stories and acceptance criteria for product backlog.
* Strong Messaging and Positioning Skills: Create clear articulations of product value proposition and customer need. Work with product marketing to shape the messaging to all market channels sales training, webinars, social media, and briefings.
* Presentation Skills: In this role, you will present in front of both large and small groups. You should be accomplished and comfortable as a speaker
* Willing to travel to customer sites regularly (~30% of time)
* Willing and able to deal with high-pressure situations - at times requiring round-the-clock escalation management
EDUCATION
* Bachelor's degree or equivalent work experience
View, Inc. is an equal opportunity employer