***Must be local to Long Island NY area - onsite 1-2x per month in Melville NY***
Requirements:
- Bachelor s degree required, advanced degree preferred
- 7+ years of experience in healthcare product management and digital content production for consumer/patient and clinical/provider-facing products
- Experience leading multi-functional teams and high-priority projects in a highly complex and matrixed environment
- High proficiency and proven successful delivery of experiences using Agile development, especially scaled agile and lean techniques and methodologies
- Expert understanding of digital product management and digital production.
- Strong understanding of electronic health records (EHRs), patient portals, patient communication tools, and ambulatory care practice administration tools. Experience with Epic and/or MyChart
Description:
The Sr Product Manager (Assistant Director of Product) leads the build and optimization of digital engagement products, with a specific focus on patients. The assistant director is responsible for builds within vendor content management systems, business analysis, product roadmaps, and digital performance analysis. This individual partners with agencies, vendors, and internal product teams to deliver digital solutions that help support patient engagement and meet business goals.
- With Senior Director, partners with other groups in IT and groups across to define and execute on lifecycle of digital strategy and roadmap.
- Develops a deep understanding of patients and clinical processes in order to develop requirements for digital engagement solutions.
- Performs user requirements gathering activities including business analysis, task analysis, and user interviews.
- Oversees product work of vendors, digital agencies, and contractors to ensure that they deliver an optimized digital experience on time and on budget.
- Works with data team to advance digital analytics practice by clearly defining objectives and KPIs, providing performance analysis, and developing recommendations for product optimization; continuously evaluates the effectiveness of the conversion funnel(s) to drive improvements.
- Executes on digital health strategy and works to improve the digital maturity of the health system.
- Works in close partnership with teams across the health system to launch and scale digital health innovations.
- Keeps abreast of current digital best practices and engagement tools to support digital innovation