Senior Product Manager, Buyer Experience
: Job Details :

**Senior Product Manager, Buyer Experience**

at LeafLink Remote ****Senior Product Manager, Buyer Experience****

****About LeafLink****

LeafLink is a SaaS marketplace that provides licensed cannabis dispensaries the ability to order from their favorite brands, as well asa suite of software tools for those brands to manage their operations and scale.

With over 7200+ dispensaries and more than 2800+ leading brands in 30 states and territories, LeafLink is setting the industry standard for how cannabis brands and retailers work together.

Our team, backed by funding from leading VC's, is poised to define the wholesale cannabis market. In 2018 LeafLink was named one of Fast Company's Top 10 Most Innovative Companies in Enterprise, joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!

****What Were Looking For****

LeafLink is seeking a Senior Product Manager to join our Marketplace Product team and take ownership of building core marketplace experiences to make cannabis commerce easy for Buyers and Sellers. As a member of the Marketplace Product team, you will focus on our buyer and seller needs, and build and manage features and capabilities including, but not limited to, user onboarding, search and discovery, order management, menus and listings, pricing capabilities, PDP and PLPs, data driven recommendations, buyer-seller interaction management, and more.

As a LeafLink product manager, you and your team will work to ensure that cannabis businesses can interact and transact with each other within our proprietary marketplace. Youll be expected to work with executive sponsors, internal teams (design, engineering, data, marketing, and more), and external partners to design and deliver seamless and scalable services that help cannabis businesses thrive.

****Responsibilities:****

* Manage multiple feedback channels to uncover customer needs and pain points

* Work with research, design, data to better understand and prioritize customer and market driven needs

* Articulate and share a product vision, roadmap and set of priorities across your pod, business unit, and company

* Partner with business executives, design, engineering, development partners, compliance, and operations to build and deliver high impact solutions

* Work with account management, business development and marketing teams to launch products that are easy to use and well adopted

* Define, measure and report on KPIs with input from stakeholders, data, design and engineering partners

* Manage trade-offs and prioritization between design, engineering, time-to-market and customer experiences.

* Partner with your pod to determine feasibility of your vision and translate it into an executable roadmap

****Qualifications:****

* Minimum 3+ years of experience delivering highly successful and innovative products with your fingerprints all over them

* Prior experience working in eCommerce, marketplaces , or B2B enterprise / workflow-based products and capabilities is a big plus

* Experience in platform/marketplace or technical product management

* Customer-first mindset with experience defining and designing user workflows

* Experience coordinating requirements across diverse stakeholders, partners, and development teams

* Customer-centric with a proven track-record of developing and acting on customer insights

* Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions

* Familiarity using research, prototypes, experimentation and analytics to guide decision making

* Ability to work effectively both in a team environment and independently.

* Track record of successfully owning and improving a product, with KPIs to support product iteration and adoption

* Familiarity with data and design tools (SQL clients, Postman/Swagger, Figma, etc)

* An interest in the cannabis industry and / or the LeafLink brand

****Benefits:****

* **Flexible PTO** to give our employees a little extra R&R when they need it

* **Competitive compensation** and **401k**

* Comprehensive **health** **coverage** (medical, dental, vision)

* Company sponsored **Annual Citibike Membership** for NYC employees

* **Commuter Benefits** through a Flexible Spending Account

* A robust **stock option plan** to give our employees a direct stake in LeafLinks success

LeafLinks employee-centric culture has earned us a coveted spot on Learn more about LeafLinks history and the path to our First Billion in Wholesale Cannabis Orders .