At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce forenthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
About the team and the role:TCGplayer, an eBay company, connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.TCGplayer Direct provides an enhanced customer experience and logistics solutions for our retail sellers by shipping thousands of orders every day. By handling the delivery, customer service and products that buyers purchase every day, Direct is a growth engine for buyers, sellers and the marketplace.
What you will accomplish:- Lead by example by creating a set of experiences for our teams that drives a balanced culture of innovation, teamwork, discipline, and results
- Develop policies and processes that ensures our fulfillment center is full of high performing team members
- Ensure processes are in place that grow our people and our organization so that we can successfully scale to meet our customers' needs, and ensure all team members are being mentored and developed
- Continuously monitor and improve Health, Safety, and Environmental standards with a key focus on ergonomics
- Maintain quality standards set by the organization and ensure process discipline within the organization at all times
- Own capacity planning as part of the broader Sales, Inventory & Operations Planning process to ensure we have appropriate resources to support growth targets and near term demand fluctuations
- Plan, direct, control, implement, evaluate, monitor, and forecast budgets and cost of sales in each division to achieve or outperform financial objectives
- Drive structure into our fulfillment center operations to ensure precision execution, owns the hiring and training of departmental managers and supervisors.
- Oversees performance management and employee matters to ensure consistency and fairness in adherence to company policies
- Improve customer service and satisfaction through policy and procedural changes and has influence on company communications for policy and procedural updates
- Support and cover other Senior Managers during peer time off
- Other projects and duties as assigned
What you will bring:- Bachelor's degree in Business, Engineering, Business Operations, Management, or related field in regards to Supply Chain Management
- 10+ years of experience managing large organizations or functional departments
- Strong leadership skills and ability to lead change
- Quantifiable evidence of delivering results
- Leadership experience within order fulfillment, logistics, or manufacturing operations is required
- Superior managerial and diplomacy skills
The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.$90,000 - $95,000 annuallyBase pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ...@tcgplayer.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as Remote - United States (Excludes HI, NM) excludes residents of Hawaii and New Mexico.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.