Senior Banquet Event Manager
: Job Details :

Job Summary:Partner with the Director of Banquets to supervise and lead a large Banquet service team with special focus on food and beverage quality, service excellence, and customer satisfaction.Compensation: Salary $95k to $105k AnnuallyEssential Duties and Responsibilities:Support the Director of Banquets in administering Banquet, Catering Events, and Guest Service Departments to meet operational needs. Communicate, assign, and delegate responsibilities to team members, conducting performance reviews and providing guidance. Assist in organizing monthly Banquet Department and seasonal kick-off meetings. Develop and maintain service guidelines, covering training, operations, standards, and event set-up. Attend and prepare for various meetings, including menu, BEO, and team member meetings. Aid the Director in preparing reports for forecast, budget, and cost controls. Demonstrate comprehensive knowledge of F&B operations, service standards, and guest relations. Collaborate in hiring, training, and supervising banquet servers, ensuring policy compliance. Act as a liaison between clients and Pier Sixty during event set-ups. Manage administrative tasks, including payroll, employee files, and staff manuals. Run and coordinate events, meeting with clients, presenting at BEO Meetings, and overseeing operations. Effectively lead and mentor staff, maintaining open communication. Utilize a golf cart for transportation (requires a valid driver's license). Keep the work area clean and organized. Attend scheduled meetings and training sessions. Assist in coaching, counseling, and disciplinary actions.Job Summary:Partner with the Director of Banquets to supervise and lead a large Banquet service team with special focus on food and beverage quality, service excellence, and customer satisfaction.Compensation: Salary $95k to $105k AnnuallyEssential Duties and Responsibilities:Support the Director of Banquets in administering Banquet, Catering Events, and Guest Service Departments to meet operational needs. Communicate, assign, and delegate responsibilities to team members, conducting performance reviews and providing guidance. Assist in organizing monthly Banquet Department and seasonal kick-off meetings. Develop and maintain service guidelines, covering training, operations, standards, and event set-up. Attend and prepare for various meetings, including menu, BEO, and team member meetings. Aid the Director in preparing reports for forecast, budget, and cost controls. Demonstrate comprehensive knowledge of F&B operations, service standards, and guest relations. Collaborate in hiring, training, and supervising banquet servers, ensuring policy compliance. Act as a liaison between clients and Pier Sixty during event set-ups. Manage administrative tasks, including payroll, employee files, and staff manuals. Run and coordinate events, meeting with clients, presenting at BEO Meetings, and overseeing operations. Effectively lead and mentor staff, maintaining open communication. Utilize a golf cart for transportation (requires a valid driver's license). Keep the work area clean and organized. Attend scheduled meetings and training sessions. Assist in coaching, counseling, and disciplinary actions.Required Qualifications, Skills and Abilities College graduation or equivalent education and experience combination. Minimum five years experience in banquet/catering/event management preferred. Hospitalityexperience required. Substantial operations leadership experience, preferably 5 years or more (3 years required). Ability to effectively process and disseminate information. Proficient in designing functional floor plans and understanding guest flow and room utilization. Strong organizational skills, multitasking ability, and coordination of all event aspects. Effective communication with team members, management, clients, and vendors. Ability to work independently, problem-solve, prioritize work, and meet deadlines. Proficient in English language reading, writing, and speaking. Excellent verbal and listening skills. Delegation, project management, and priority establishment skills. Effective handling of high-pressure situations and resource constraints. Leadership skills to lead a team of professionals. Ability to deal effectively with customers, diffuse conflicts, and comprehend written materials. Conceptual understanding and operation of electronic devices Strong interpersonal skills for overall guest satisfaction. Positive attitude towards service, teamwork, and going above and beyond. Quick response and strong problem-solving skills. Excellent telephone communication with a warm, friendly, and cheerful voice. Flexible schedule to accommodate business levels. If a driver's license is acquired, must ensure safe driving, adhere to annual background checks, and transport individuals and products safely.Physical Requirements: Ability to perform the essential job functions safely and successfully, including meeting productivity standards. Ability to maintain regular, punctual attendance. Ability to lift, carry, load, unload, push, pull up to 20lbs. Must be able to talk, listen and speak clearly. Ability to sit, stand, bend, stoop on a consistent basis. Sufficient manual dexterity in hands to lift, push, pull, hold, type, and reach for supplies.Other Responsibilities: Maintain professional appearance and behavior when in contact with guests and team members. Know and follow all Pier Sixty emergency, safety, and health procedures. Knowledge of all applicable federal, state, and local health and safety regulations. Follow Policies and Procedures in training manuals and Team Member handbook.#J-18808-Ljbffr