Job Description
Don't be stuck inside all summer, make the outside your office!
Freedom Boat Club offers a unique, fast-paced work environment devoted to creating a fun and memorable atmosphere for our members. We are seeking Seasonal (Full-time hours during season) Dock Managers from March through November to manage some of our locations. Position ends in November. If you like working outside, being around boats, have great customer service skills, and don t mind getting your hands dirty, this could be the job for you!
Starting pay is $20.00+ USD per hour depending on experience and location, plus attractive part time benefits:
- Company matching 401(K)
- Freedom Shirts and Dock Shoes
- Identity Protection and Restoration
- Employee Assistance Program
- Health Advocacy Support
- Other discounts and services
Primary Responsibilities
- Oversee all dock operations including staff, boats, and surrounding areas
- Train dock staff to use proper procedures for cleaning, safety, and ensure all best practices are followed by the team to provide consistent Red Carpet treatment of our members
- Create weekly and bi-weekly staffing schedules to create a positive member experience
- Monitor staff performance throughout the work process
- Perform the same work duties as those supervised and some more difficult/skilled tasks
- Maintain supply inventory and track usage
- Maintain appearance of boats, docks, facilities, and equipment
- Assist members with boarding/disembarking boats, casting off/securing lines
- Complete thorough boat inspections to isolate damage
- Correspond with members on all dock-related issues including but not limited to complaints, fuel disputes, vessel damages, and miscellaneous dock charges
- Maintain accurate records in the reservation system, fill out incident reports, and oversee and handle member questions/concerns
- May be asked to assist with other duties to ensure that operations run smooth
- Become familiar with local waterways and popular boating destinations surrounding your club
- Monitor weather and communicate with members, staff, and management about hazardous conditions
Qualifications and Education Requirements
- Must 21 years old or older
- Pass a background check and drug screening
- Valid driver s license and good driving record
- High school education or equivalent (bachelor s degree preferred)
- Boating experience/ Captain s License Preferred
- Management/Supervisor experience required
Preferred Skills
- Strong Customer Service and management skills
- Comfort around water
- Should have intuitive problem-solving skills
Required Physical Abilities
- Transferring between boat and dock repeatedly
- Working outside in all weather conditions
- Maneuvering in tight spaces
- Standing and/or kneeling for prolonged intervals
- Bending, balancing, and occasionally carrying equipment up to 50 lbs.