At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.What We Do:We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.Who You Are:You are self-motivated and ready to roll up your sleeves. While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.An Innovator you see gaps in current processes or workflows as an opportunity to improve and try something new.A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.What You'll Do As a Sales Representative (Outbound) supporting Infinite ID, your role entails engaging with prospective biometrics and fingerprinting clients across diverse industries, targeting decision-makers at the executive level. You'll contribute to the processing of a substantial volume of contracts while conducting 50-75 outbound calls daily, with a focus on appointment setting with potential leads.Additional Responsibilities:
- Initiating sales efforts for Livescan systems and services, targeting small, and mid-size, government agencies, and corporate clients, both new and existing
- Conducting B2B outbound sales activities, employing various communication techniques to generate leads and follow up on them via telephone
- Exceeding assigned sales quotas and achieving customer experience scorecard metrics
- Managing customer relationships through lead generation, pipeline management, and effective communication
- Advising business customers on suitable solutions, seeking referrals for potential prospects, and closing web-generated leads
- Collaborating with existing partnerships to refer complex opportunities to the outside sales team
- Promptly addressing customer concerns and striving for first-call resolution or appropriate escalation
- Maintaining an up-to-date prospect database and opportunity funnel, ensuring timely order fulfillment
- Handling multiple tasks simultaneously, including customer interactions and utilizing various software applications
- Demonstrating sound decision-making skills when utilizing sales strategies and processes
- Embracing company operating principles and prioritizing customer satisfaction
- Contributing to a positive team environment, fostering collaboration, and embracing new ideas
- Acting with integrity and considering the best interests of colleagues, customers, investors, and communities.
Note: this is a US-based remote work position.What You May Need to be Successful:
- Bachelor s degree in Business, Marketing, or a related field, or equivalent experience
- 2+ years of experience in outbound sales, preferably in high-ticket SaaS sector
- Demonstrated success in exceeding sales targets and driving revenue growth
Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.What Are You Waiting For? Apply Today!You have learned a little about us today we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!