We are looking for an innovative Sales Account Coordinator to join our Plainview, NY team to work 100% in an office setting!
At Nadel, you'll join a company that has the feel of a start-up, but with the stability of an established business. Founded over 60 years ago, Nadel continues to be a leader in its industry. We do what we love, and we love what we do! From the moment we wake up to the moment we fall asleep, our goals are simple: To design and produce dynamic materials for our clients.
WHAT WE OFFER
Work with us and you ll quickly find that we are different in a very good way. Our unique culture starts with our goal to be great. We re not just here to help our clients success we re here to help them transform their businesses. Simply put, our services are marketing oriented, rather than product oriented. At Nadel it s about more than just printing logos on products; it s about problem solving, exceeding client goals and objectives and always delivering on target and on budget.
You can expect:
- Entrepreneurial environment
- Focus on innovation + customer value
- Dynamic, work-hard, play-hard collaborative culture
- Career development opportunities
- Casual dress
- Company team events
THE BASICS
This person will work on a wide variety of projects in a fast-paced environment. The Ideal candidate must have a high level of energy and professionalism, think critically, feel confident and comfortable handling multiple tasks, and not be afraid to ask questions. They must also have excellent customer service skills, strong written/verbal skills, be extremely detail-oriented, and have a positive 'can do' attitude.
WHAT YOU'LL DO:
- Handle all orders from order placement until the product is in the client's hands. This includes but is not limited to, verifying pricing, following up with manufacturers, and tracking orders through delivery.
- Under the direction of the Sales Consultant, place and follow up on sample orders, project specifications, and client requests.
- Assist Sales Consultants as needed and provide self-directed, backup client contact when Sales Consultant is out of the office or unavailable.
- Work directly with Sales Consultants, internal e-commerce team, Clients, and Vendors to ensure proper creation of websites, ongoing customer service, and inventory management.
- Manage inventory by ensuring quantities on hand are accurate, setting up triggers to identify products with low stock, and working with Sales Consultants for approval on product reorders.
- Constantly monitor product sales and inventory numbers, analyze trends and draw conclusions to determine product reorders, best-selling categories, determine invoicing on purchases and warehousing fees, and other actions by running and analyzing month-end reports
- Develop materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for presentation to clients.
- Drive product research.
- Maintain great customer service and pleasant communication with all new and existing clients.
- Manage fulfillment projects as needed.
- Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc), billing, and technical issues and confirm Client expectations are being met.
- Deliver professional, friendly, and timely service to Clients and their employees, addressing any issues and providing problem resolution.
WE'RE LOOKING FOR SOMEONE WITH:
- Proven ability to work independently in a fast-paced environment; think critically; manage multiple priorities and adhere to strict deadlines.
- Possess superior customer service skills.
- Must be highly detail-oriented and very organized with the ability to adapt to a changing environment while following tasks through to completion.
- Reliable, positive, and professional attitude.
- Proactive with a team-player outlook.
- Outgoing, friendly, and approachable personality
- Excellent phone skills with strong email and writing etiquette.
- Proficient with Microsoft Word, Excel, and PowerPoint.
- Skills in Adobe Photoshop and Illustrator
- Promotional Product Industry Experience: Minimum 2 years (preferred)
Benefits Package Includes:
Medical, Dental, Vision, Life, AD&D, and Long-Term Disability Insurance, 401K with employer match, Flexible Spending, EAP, Paid Holidays, Sick and Vacation time.