Location: Melville,NY, USA
** Retail Associate (Tweed Cannabis) - Melville**
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Posted Date 1/11/2022 Description **The Opportunity**
The Tweedtender will help Canopy Growth provide our customers with a superior experience through information, exceptional service and the highest quality cannabis. This position is responsible for all sales activity, remaining knowledgeable on products, assessing customer needs, helping, and maintaining selling floor presentations and stock.
**Responsibilities**
Sales Associate
* Welcome and assist all customers that visit the store
* Professionally and courteously handle all inquiries, feedback, complaints or concerns
* Educate customers about why we do what we do and about our products
* Process payments with POS and computer systems
* Open and close the store accurately and on time
* Accurately re-stocking retail inventory
* Weighing and packaging products effectively and efficiently
* Staying up to date on offers and specials
* Responding to member inquiries with comprehensive knowledge and accuracy
* Receiving and documenting inventory accurately
* Processing and filing member paperwork with all provided information
* Maintaining sales goals on a daily and weekly basis
* Closing and completing all end of day reports and procedures
* Ensure store is clean and tidy
* Other duties as assigned
Age Gater
* Prevent cannabis sales to anyone under the age of 19, by reviewing government issued photo identification to validate permission to enter
* Assist in traffic flow management
* Protect companys staff by maintaining a safe and secure environment
* Foster a sense of teamwork will all team members
* Ensure the security of all company product at all times
* Adhere to and uphold Tweeds Loss Prevention systems to prevent all possible opportunities
* Observe for signs of crime or disorder and communicate any disturbances.
* Take accurate notes of unusual occurrences
* Report in detail any suspicious incidents
* Other duties as assigned
**Experience**
* Previous retail or customer service experience; cannabis sales experience preferred
* Be at least 19 years of age
* Polished professional with excellent communication and organizational skills
* Works well with others, alone and with little supervision
* Knowledge of/ability to learn about cannabis plants, strains, products
* Strong attention to detail
* Positive attitude and charisma
* Ensure a high level of customer interaction, suggestive selling and enthusiasm
* Energetic and highly determined
* Working knowledge of Medical and/or Retail Cannabis an asset
* Proficiency in MS office products and POS (cashier) systems
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