Residential Service Specialist
: Job Details :

Description Position Details: Residential Service SpecialistLocation: Ticonderoga, NY (Must live within 30 minutes)Shift: Primarily M-F Days. May have night/weekend on call rotation.Compensation: $80K-$85k (paid hourly) plus OTBenefits: Comprehensive benefits package starting on Day 1 of employment to include Medical Insurance, Dental Insurance, Vision Insurance, Retirement Benefits, and Disability Insurance. They offer a superior 401(k) plan with an automatic company contribution of 6% base salary. They also will match 50% on up to 5% of personal contributions.Travel: May require occasional travel to support other sites,Position Description: Work with customers and your service team to provide services the customer has ordered. You will work mainly at one customer location. The equipment utilizes the following: Electricity, Electronic boards, small valves, gaskets, network products, tubing, actuators, sensors, handheld configuration terminals, bearings, cabling, computers, pneumatics, water and air.Responsibilities:Performing Preventive Maintenance of quality control system equipment that Measures (Analyzes) product quality at the customer's pulp/paper mill locationsYou will also be promoting service contracts, service upgrades, training and other service solutions that provide a value to the customer.Requirements:The ideal fit for this role is a technician with 3-5+ years of electrical or electronic troubleshooting experience with a strong mechanical aptitude and understanding of processes.Have a good understanding of how computers communicate (networking), and ideally some exposure to programming (any language).Willingness to be on call 24x7 for emergency services within 30 minutes by phone.Possess a Got to get it done, and I want to learn everything I can about these systems, attitude.