Company Overview
ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement, and Impact.
We collaborate, so you succeed. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers.
Position Overview
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities
- Develop standardized production, quality, and customer-service standards.
- Identify potential risks before they become a problem, focusing on root cause analysis and preventive action.
- Perform internal and external quality audits and compile detailed reports of findings.
- Build a strong team through coaching, mentoring, specific training and performance evaluations.
- Manage programs and activities of the quality department.
- Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
- Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
- Participate in the development, implementation and administration of quality specifications and systems.
- Monitor and report on progress against metrics and goals
- Visit customers and suppliers when necessary.
- Responsible for all activities associated with internal and external audits.
- Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
- Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
- All other duties as assigned.
Qualifications
- BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
- Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
- Strong data management skills preferred.
- Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
- Effective coaching, training and facilitating experience.
- Solid working knowledge of quality processes and related manufacturing
- Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
- Maintains strict confidentiality and protects privacy of confidential/sensitive information.
- Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
- Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
- Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
- Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.