Quality Champion - Insulation
: Job Details :

Quality Champion - Insulation

Position Description

Job Summary

The Quality Champion Insulation will maintain customer satisfaction through the continuous improvement of product quality.

This will be accomplished through training, coaching, and partnering with plant leaders to drive the implementation and disciplined use of core quality management practices, process control systems, and problem-solving tools aligned with WCM and other continuous improvement methodologies. Responsibilities include 4 Insulation plants with 7 production lines.

Plant Support Quality & Process

• Training & coaching the implementation & disciplined use of core quality system elements: SalesForce Case Management & Complaint Response, Control Plans, Specifications, Test Methods & Evaluation, Quarantine Protocols, Document Control, Trial Management, Change Management, In4.0rm 2.0 other QMS platforms, including basic system usage, detailed configuration, & data extraction

• Education on the quality aspects of our finished products, including applications & installation

• Facilitating the use of problem-solving tools to permanently address external customer complaint problems, and internal sources of variation that lead to manufacturing of defective products: 8D, QEWO, QK, 5W1H, Standard & Major Kaizen, PFMEA, MSA, Gage R&R

• Aiding in data gathering & detailed analysis to inform the setting of priorities, flagging of variation, resolution of problems, or anything needed by sites to successfully address problems, sustainably

• Act as a bridge between the various central functions (R&D, Purchasing, Marketing, Sales) and the sites, helping to translate high level objectives into tangible action plans to achieve

• Direct involvement in the investigation & resolution of major complaint issues, as needed

Auditing & Assessment

• Primary leader of the organization & execution of ISO 9001 & related auditing activities, which assess the health of plant level quality systems & the usage thereof to prevent defective products from reaching customers

• Primary leader of the organization & execution of Process Step 0 activities, which help flag operational & manufacturing issues that are the underlying drivers of variability that lead to the production of defects

• Steward of change management systems, ensuring that risks related to major changes (raw material, machinery, process, personnel, policies, specifications, etc) are flagged, assessed, & mitigated to support successful execution at all levels)

Learning & Development

• Champion culture change efforts to improve care & attention paid to the quality & consistency of all products

• Primary trainer for any new plant quality managers & related resources

• Through the L&D team, create detailed & rationalized training curricula to shorten the time needed to gain competency in the performance of quality related roles

Advanced Manufacturing

• Lead efforts to evolve quality management approaches from mostly finished product/destructive testing to active monitoring & control of upstream process variables

• Partner with other central functions in the selection, vetting, implementation, & integration of new sensing/measuring technologies

Roadmap Development & Strategy

• Create/Update 3 Year Route Maps that identify the key systems work needed to continuously improve

• Champion the execution of the projects listed in the 3 year route maps

• Direct the business overall Measurement Evolution strategy to secure the time & resources to adopt improved approaches & technologies that improve overall quality & process management.

Required Qualifications

• Bachelors Degree in Engineering or similar area of study required

• Masters Degree in Engineering or similar area of study preferred

• 10 Years Plant level Quality Manager or equivalent responsibility required

• 5 Years Demonstrated success implementing & using Quality Systems & Continuous improvement tools required

• 2 Years Working within a central corporate function, or with responsibility for supporting multiple plants required

• Ability to travel 50% to plant locations, HQ, or customer job sites to support the work above where virtual means arent sufficient.

Additional Description

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Ourmenu of flexible options ( includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental

• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program

• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)

• Tuition Reimbursement: Continuing education for every season of your career

• Pet Insurance options: Insurance plan & prescription discount program for your furry friends

• Employee Recognition Programs

• PerkSpot: Our exclusive one-stop online discount marketplace

• LiveWell: Rewarding you for living a healthy lifestyle

Company Summary

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan Quality Made Certain, Satisfaction Guaranteed, inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the worlds largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Quality Champion - Insulation

Location: Remote, Regular

Posting Date: 05/13/2024

Job Code: USA08999

See yourself here ( Remote Regular)