Location: Stamford,CT, USA
Do you excel at working cross-functionally to achieve common goals? Does working with high-performing products on the forefront of the digital telecommunications industry excite you? If so, you could find a home on the Business Integration team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Business Integration team validates customers and supports interactions of all new Spectrum products to ensure a positive customer experience. Through user acceptance and operational readiness testing, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As aProject Manageron the Business Integration team, you ll manage, plan, monitor, and report on key projects from conception through implementation to support new product launches from a Customer Operations perspective. You will perform a variety of tasks: managing project details, testing, data collection, reporting and communication to successfully drive new product launches.
WHAT OUR PROJECT MANAGERS ENJOY MOST
Managing day-to-day operational aspects of all assigned new product launch projects
Gaining consensus from stakeholders to ensure successful project implementation
Establishing project management processes and methodologies to ensure projects are delivered on time, within budget, and meet high quality standards and leadership expectations using the appropriate tools.
Meeting with internal customers of an assigned project to gather feedback, and provide status updates and reports
Tracking costs and performance, service levels, and other metrics required to meet goals and objectives
You ll work in a fast-paced, dynamic office environment. On a given day you ll manage project details, data collection, reporting, and communication to successfully drive project efforts. You ll thrive in this role if you can organize effectively and manage multiple projects and assignments simultaneously, and develop strong working relationships with peers and project members.
WHAT YOU LL BRING TO SPECTRUM
Required Qualifications
Experience:Project Management: 2 or more years
Education:Bachelor s degree in related field, or equivalent experience
Abilities:Effective communication both written and verbal in a straight-forward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including Microsoft Project, Visio & PowerPoint
Preferred Qualifications
The following experiences are preferred
Customer Service in the Cable Industry with knowledge of agent tools and support ecosystem
New product launch experience
UAT testing experience
Strong presentation skills creation and delivery
Cross-functional program management experience
Agile Project Management
Business Requirement Writing
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth:The growth of our industry and evolving technology powers our employees careers as they move up or around the company
Tools & Tech:Work with leading broadband network services and high-performing products on the forefront of the telecommunications industry
Learning Culture:We invest in your learning, and provide paid training and coaching to help you succeed
Supportive Teams:Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
Total Rewards:See all the ways we invest in you at work and in life (
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KGN355 2024-31694 2024
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Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (
Who You Are Matters HereWe re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (