Location: Albany,NY, USA
Open to NYS employees with one year of permanent competitive service as Project Manager 2, SG23, (previously known as Project Manager 1, SG23) OR in a position at the SG21 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades. NYHELPs Minimum Qualifications: A bachelor's degree and three years of professional experience in project management which must include planning and at least three other of the management process groups: origination (including governance/work intake, portfolio management, capacity/demand planning); initiating; executing; controlling; and, closing. This experience must include the development of project management deliverables, such as scope statements, schedules, budgets, quality plans, risk plans, and communication plans; or current certification from the Project Management Institute as a Certified Associate in Project Management (CAPM); or current certification from the Project Management Institute as a Project Management Professional (PMP). A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience. Non-Competitive Promotion (NCP): If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a non-competitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for the NCP, candidates must be in the departmental promotion field and have one year or more in a permanent or contingent-permanent competitive, or 55b/c service in an Project Manager 1 . Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed. Duties Description Under the direction of the Associate Director Training 2 for CTO's Innovation and Engineering Bureau in the User Experience section, the Project Manager 2 (SG-23), PEF, will provide essential communication and support to the entire Human-Centered Design (HCD) team by tracking projects and initiatives, and coordinating and articulating changes as they are proposed on the Bureau's various projects. We are looking for a highly organized and detail-oriented Project Manager 2 to join our team. This Project Manager will manage day-to-day administrative and operational tasks, provide updates to leadership, and ensure the efficient operation of the organization. The ideal candidate will be a self-starter who is comfortable working independently and is able to handle multiple tasks and assignments simultaneously. Specific duties include, but are not limited to, the following: Support entire staff for various priority projects in all stages of the project management lifecycle. Leverage technical, business, and financial insight in communication with clients and stakeholders. Collaborate with diverse stakeholders and attend/schedule meetings throughout project lifecycles. Attend meetings to determine assignments, research facts, track, and follow-up on critical projects; perform key benchmarks and provide updates on-time to ensure timely completion of assignments. Facilitate interaction between project stakeholders and teams and liaise when necessary to ensure action items are addressed and completed. Assist with managing day-to-day operational aspects of the Bureau across Sections and teams. Resolve and/or escalate issues to relevant supervisor/manager in a prompt and timely fashion. Ensure alignment of business goals with strategic solutions to guide process improvements. Increase the efficiency of existing processes and procedures to enhance the daily operations. Prepare routine responses without direction, assemble background material for more complex issues, and draft responses as assigned by relevant leadership. Review correspondence and other documents on behalf of various supervisors/managers. Compose, format, edit and revise documents and recommend appropriate action as necessary. Respond to miscellaneous requests for information from ITS staff as well as outside entities including other agencies, the relevant Executive Chamber staff, and/or the general public. Gather background and statistical information as necessary and prepare correspondence, reports, speeches, and presentations using various software and databases. As the area grows and projects expand, candidate will need to supervise and mentor other staff. Work directly with employees, clients and vendors to research and resolve potential issues. Create and maintain critical documents, organizational charts, processes and procedures, timelines, and other operational records; and perform other tasks as requested by leadership. Additional Comments As a note: this posting is for multiple positions Some positions may require fingerprinting. May be filled in New York City or other NYS locations This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off Thirteen (13) paid holidays annually Up to Thirteen (13) days of paid vacation leave annually Up to Five (5) days of paid personal leave annually Up to Thirteen (13) days of paid sick leave annually for PEF. Up to three (3) days of professional leave annually to participate in professional development Health Care Benefits Eligible employees and dependents can pick from a variety of affordable health insurance programs Family dental and vision benefits at no additional cost Additional Benefits Up to 50% telecommuting New York State Employees' Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds Public Service Loan Forgiveness (PSLF) And many more. Some positions may require additional credentials or a background check to verify your identity. Some positions may require additional credentials or a background check to verify your identity. Name Gina Patrizio Telephone 518-###-#### Fax 518-###-#### Email Address ...@its.ny.gov Address Street NYS Office of Information Technology Services Swan St Building, Core 4, Floor 1 City Albany State NY Zip Code 12242 Notes on Applying To apply for this position, please submit a cover letter and resume and indicate that you are applying for the position of Project Manager 2, Ref. #7737 and include the vacancy ID # in your subject line. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required to confirm your eligibility.