Requisition ID: req49815Job Title: Preferred Communities (PC) Case Management Intern (Unpaid)Sector: HealthEmployment Category: InternEmployment Type: Part-TimeCompensation: USD 0.00 - 0.00 HourlyLocation: New York, NY RAI USAWork Arrangement: HybridJob DescriptionInternship Hours/Week: 20 hours per week, minimum, hybrid, at least 2 days in personSupervision Meeting Schedule: WeeklyRESPONSIBILITIES:
- Assist with client check-ins over the phone or through video calls (as preferred by theclient)
- In collaboration with Preferred Communities (PC) Casework Team, developindividualized plans with detailed action steps based on client needs; supportingclients with action steps such as exploring employment opportunities, assisting withreferrals for additional support services, etc.
- Provide direct client-centered casework activities such as contacting clients andexternal agencies to book and arrange public services and health care appointments;accompanying clients to appointments as needed for support
- In collaboration with PC Team and Healthcare Benefits Navigators, develop AccessHRA and NYC Housing Connect and other benefits navigation workshop materials;delivery of workshops to clients as needed
- Support casework administrative tasks such as enrolling clients into databasesystems, uploading client documents, completing intake assessments and clientagreement forms, accompanying clients to their appointments.In coordination with Healthcare Benefit Navigators, support screening and enrollmentactivities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc.
- Keep thorough and accurate case file documentation in IRC's database
- Keep all digital files up to date and create new digital client files as needed
- Communicate client concerns and potential challenges to PC Casework Team Members/Healthcare Benefits Navigator
LEARNING OBJECTIVES:
- Gain experience with the U.S refugee resettlement process and services available toclients specifically in/ around New York City.
- Gain experience in identifying clients' needs to appropriately coordinate medical careand connect them to necessary supportive services within the community.
- Gain experience with conducting wellness assessments 6 months and 12 months afterICM enrollment and keeping thorough and accurate case file documentation of alldirect services provided to clients.
- Develop skills in creation and delivery of workshops addressing client housing,employment and resource benefits navigation
QualificationsFluent in English, Spanish required, French/Wolof, Haitian Creole, Russian, Ukrainian