About the Company
BestLife Holdings, Inc. (BestLife) is the global leader in the Performance Health Age Management industry. With over 200 million men and women over the age of 30 in the US experiencing common but overlooked or under-treated health issues related to aging, we are laser-focused on building a category-defining platform that enables healthy aging at scale.
Cenegenics, the leader in longevity medicine designed to reverse aging, is the company at the core of the BestLife portfolio. Sitting at the intersection of data, technology and metabolic science, its foundational offering is a comprehensive whole body analysis coupled with a highly personalized Performance Health Age Management membership program designed to help men and women achieve their peak cognitive, physical and metabolic health. In 2024, the company will be celebrating 27 years of service for 43,000+ people.
About the Role
As a Performance Health Coach, you are responsible for educating our members on proper nutrition and exercise regimens based on individual health and lifestyle assessments, current laboratory findings, and results of on-site diagnostic studies. Upselling, enthusiasm, ambition play a critical role for this position to increase member acquisition and retain the current patient base. This position is a key driver to member satisfaction. Key responsibilities include managing patient interactions via various communication methods including health coach application, SMS messaging systems and video conferencing to provide health, nutrition and exercise consultations and support for our growing patient base. This role will be a clinical liaison working with the physician and patients on our comprehensive healthcare memberships. The Performance Health Coach will complete initial consultations with each patient revising the patient s intake forms to create a custom approach to their dietary and exercise regimen.
What you will be doing
- Prepare summary sheet of lifestyle recommendations based on health & lifestyle questionnaire and labs, addressing any key concerns
- Educate members on the importance of nutraceuticals and recommend supplementation based on their personal goals, health history, and lab results
- Assess current eating habits and educate members on proper nutrition based on Cenegenics recommendations and protocols
- Conduct fitness assessments to include body composition, cardiovascular endurance, muscular strength and endurance, flexibility, balance/posture and core strength
- Educate members on the importance of weight training, cardiovascular activities, flexibility and balance. Design/refine their current program to coincide with medical management program
- Summarize presentations and answer pertinent questions
- Maintain open communication with physician regarding development and implementation of member programs
- Prepare program recommendations for close processes
- Conduct regular follow up consultations and respond to email questions regarding nutrition/exercise
- Use the Member Retention protocols daily as a Performance Health Coach
- Offer members additional Cenegenics services and products to enhance member retention i.e. friends and family referrals
- Conduct regular follow up consultations and respond to email questions regarding exercise
- Other duties as assigned
- Regular and reliable attendance is an essential function of the job
What you bring to the table
- A communicator, motivating health coach with exceptional clinical knowledge in the health and wellness space especially with regard to proper supplementation and in nutrition and exercise consultations
- Tech-savvy, results-driven and highly motivational
- Passionate for member success, ready to facilitate overcoming obstacles
- Quick to roll up your sleeves
- Passionate about performance health and digital health spaces
- Bachelor s degree in Nutrition, Exercise Science, Physiology, Biochemistry, Health Science, Kinesiology or related field or equivalent experience
- CPR/AED/First Aid Certification
- American College of Sports Medicine (ACSM) Certification preferred
- At least five years of health-related teaching or coaching experience as a Personal Trainer, Fitness Instructor, Coach, or Nutrition Counselor
- Track record of managing cross functional projects or patient bases to implement heath programs
- Experience coaching, training, motivating, mentoring clients or patients
- Familiarity with HIPAA compliance and healthcare marketing best practices
What we value
- Family we are a team that takes care of one another and helps each other perform at our best
- Possibilities we make the impossible possible. To our members we say, We can make that work
- Excellence in everything we do, big and small, we do it right consistently
- Integrity we speak up and do the right thing
- Collaboration new ideas are best actioned together
- Diversity different backgrounds and perspectives better everything we do
- Innovation out of the box thinking happens every day here!
- Respect we celebrate and admire the experience and expertise of our teammates
Investments in your health
- Competitive compensation
- 100% employer-paid employee medical, dental, vision premiums
- Health Savings Account with company contributions
- Two Employee Assistance Plans (EAP)
- Group paid life insurance and short-term disability
- Supplemental insurance elections
- Paid vacation and sick time
- Education assistance program
- Paid volunteer time off and team events
- 401(k) with company match
- Gym dues reimbursement
- Other great perks and benefits
BestLife is an Equal Opportunity Employer
BestLife policy is not to discriminate against any applicant or employee based on actual or perceived or association with others of an actual or perceived race, color, religious creed, sex or gender, national or ethnic origin, age, physical or mental disability, medical condition (including pregnancy, childbirth, and related conditions), genetic information, gender identify or expression (including transgender status), sexual orientation, marital status, veteran status, citizen or immigration status or any other basis protected by federal, State, or local laws. BestLife also prohibits harassment of applicants and employees based on any of these protected categories.
BestLife participates in E-Verify
Not sure if this is you?
If you don t meet 100% of the above qualifications, you should still consider applying. We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.