About Ramp Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it's working: over 15,000 businesses on Ramp to save an average 5% and close their books 8x faster. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year. Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company's #1 Most Innovative Company in North America, LinkedIn's #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.
About the role Ramp is searching for a People Operations Coordinator to play a key role in cultivating an outstanding employee experience company-wide. With over 700 employees and ongoing rapid expansion, your role will be crucial in sustaining our progress. Working closely alongside Talent, Payroll, Legal, and managers across the organization, you'll ensure that every team member receives the support they need, covering areas such as benefits, immigration, recruiting, and onboarding.
What you'll do - Be the go-to person for employees regarding benefits, perks, employee verifications, and talent programs
- Manage HRIS and ATS systems to ensure updates are consistent throughout the organization, including generating reports and conducting audits
- Own all the success of all talent systems and regularly explore new tools to uplevel the efficiency of the team
- Support in talent analytics projects such as capacity planning and forecasting, hiring progress reports, and overall headcount management
- Implement talent programs to improve the candidate experience, hiring manager satisfaction, and pace of hiring
- Facilitate smooth onboarding experiences for new hires and contractors, managing HRIS profiles, conducting I-9 verifications and background checks
- Assist with benefits administration, from managing enrollment to promptly addressing inquiries and escalating issues as needed
- Support immigration cases, including eligibility assessment, visa procedures, and work authorizations
- Maintain internal documentation for People & Talent team procedures while refining processes to elevate the overall employee experience
What you'll need - At least 1 year of professional experience
- Expertise in working with Excel and/or Google Sheets
- Confident in independently diving into new areas and conducting research to actively learn and adapt
- High level of trustworthiness and discretion in handling sensitive employee data
- Thrive in fast-paced environments, demonstrating strong organizational skills and multitasking abilities with meticulous attention to detail
- Excellent communication and interpersonal skills, paired with a customer-focused mindset
- Eagerness to rapidly learn and master various aspects of People & Talent Operations while proactively seeking improvement
Benefits (for U.S.-based full-time employees) - 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support
- Pet insurance