PC Support Specialist
: Job Details :

Role: PC Support SpecialistDuration: Direct HireLocation: Clyde, NYThis person would be the point of contact for IT support.Helping all end usersBoots on the ground type of personPC's, Servers, firewalls, switches, circuits, endpoints, Wi-Fi, printer problems, local network trouble shooting.Service now ticketing system.Ability to know -VMware, Group policy, DNS, Active directory.Good organizational and multi-tasking skillsCustomer service orientated for our internal team members.Your Role:On Site Point of contact (POC) for IT Support with internal and external customers.Communicate procedures for proper utilization of digital and IT solutions.Assist in onboarding and training new employees/users.Ability to communicate, lead projects, and perform critical analysis under limited supervision.Understand how applications and technologies are utilized within the business.Participate in multiple teams/projects, demonstrate complex problem-solving techniques along with the understanding of one or more technical/functional business areas.Key Responsibilities:IT Infrastructure support PC, servers, firewall, switches, circuits, endpoints, Wi-Fi as examplesAssist in manufacturing equipment technical troubleshooting.Manage expectations, recommend modifications of basic IT systems to improve and simplify.Drive adherence to IT security compliance.Required Qualifications:Bachelor's Degree in a relevant discipline.2+ years' experience in Information Technology with industry recognized certifications preferred.VMWare experience.Experience managing Enterprise backup processes and software.Active Directory knowledge.Robust understanding and heavy experience with DHCP, DNS, GPO and other key technical connectivity protocols.