Location: New York,NY, USA
** Patient Support Specialist**
**Job Category****:** Clerical **Requisition Number****:** PATIE02365 Showing 1 location **Job Details**
**Description**
**Our ImageCare office on Balltown Road in Niskayuna is hiring a full time Patient Support Specialist,formerly known as a Medical Secretary, to join their team! The hours are Monday - Friday from 8:30am-5:00pm. The ideal candidate will have superior customer service and conflict resolution skills with the ability to diffuse any patient conflicts that may arise.**
**Responsibilities:**
* Greeting and checking in patients when they arrive to the office.
* Process incoming telephone calls/messages based on office policy and procedure.
* Schedule appointments for patients, following office protocols for access to care.
* Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
* Obtain patient signature on appropriate waiver(s) according to insurance requirements
* Organize and monitor provider's daily schedule.
* Maintain timely patient flow.
* Verify patient insurance coverage/demographic information at each visit and update when necessary
**Requirements:**
* High school graduate or equivalent with additional education desirable.
* Previous clerical experience in a medical practice preferred.
* Strong computer skills.
* Knowledge of medical terminology and office procedures preferred.
* Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
* Maintain strictest confidentiality and discretion.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Medical Secretary
Medical Receptionist
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