Parts Sales Associate
: Job Details :

**Parts Sales Associate**

* North Tonawanda, NY

* Full Time

* Colton RV

* Entry Level

* Assist in retail customer purchases

* Demo RVs (no experience necessary)

* Knowledge of the location of all parts and some knowledge of uses and installation techniques

* Ensure customer satisfaction through efficient and timely processing of parts orders

* within the guidelines of company policies and procedures and by checking parts availability

* Verify prices and enter orders into computer

* Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer

* Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders

* Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers

* Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates

**Position Summary:**

The Parts department is a hingpin in any RV dealership. They provide fast and friendly service for our customers, as well as our service department. This position works cloesly with the whole dealership and is essential to our success.

**Essential Functions:**

**Education, Experience and Work Requirements:**

* RV experience and knowledge are helpful but not required

* Excellent telephone manner and customer service ability

* Previous experience in a Dealership or Auto Parts Retail Store is helpful but not required

* Good knowledge of product and mechanical/electrical parts is helpful but not required

* Basic computer skills are required

**Knowledge, Skills and Abilities:**

* Computer proficiency

* Must be willing to submit to a pre-employment background check, including a drug screening

* Willingness to learn and develop skills

**Compensation**

$35,0000 - 40,000 annualy

**About Colton RV**

Based on a recent survey, 65 million Americans plan to take an RV trip within the next year! Although the RV Industry has never been more popular or growing at such a fast rate, it has always been an industry centered on fun, family, friends, and making life long memories.

Colton RV is a family owned RV Dealership in Western New York that has been in business for nearly 60 years. With three locations and over 140 team members, the Colton RV team has helped RVers find the right travel trailer, fifth wheel, or motorhome to help them enjoy life.

At Colton RV, we define our success by helping customers and fellow teammates reach their destination, whatever that may be. Members of our team are humble in putting the needs of others first, they are driven to serve and driven to achieve, and they recognize the importance of making sure everyone they interact with feel like they really matter.

If you share these values and want to join a fast paced, exciting, and growing company, apply for any open position in our Sales, Parts, Service, or Administrative departments today and join the team!

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.