A healthcare network in New York City is currently seeking an experienced professional to join one of their facilities in Brooklyn as their new Office Administrator. In this role, the Office Administrator will be responsible for managing the work of all clinical and non-clinical team members to ensure service delivery in practice and all operational aspects within the practice.About the Opportunity:
- Schedule: Monday to Friday (1 Saturday per month)
- Hours: 8:30am to 5:30pm
Responsibilities:The Office Administrator will:
- Coordinate regular team meetings and send recaps to the team
- Provide support and direction to enhance performance, skills, and knowledge of practice team within the practice
- Troubleshoot problems such as non-working equipment, patient complaints, inefficiencies, adequate staffing, workplace conflicts, and other items that may disrupt operations
- Monitor time and attendance, hold team members accountable to adhering to the time and attendance policy
- Review practice reports, KPI's, and work with various departments on improvement initiatives
- Implement an effective inventory system
- Handle other duties, as needed
Qualifications:
- 5+ years of related experience in Outpatient Healthcare setting
- Bachelor's Degree Highly Preferred
- Experience with eClinical Works EMR software
- Working knowledge of Medical Billing procedures
- Thorough understanding of Medical Front Office Operations, including reception/registration, scheduling, determination of eligibility, prior authorizations, and collection of copays/outstanding patient balances
- Solid problem solving and time management skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills:
- Master's Degree
- EHR knowledge / experience