Our client is a leading full-service property damage & disaster restoration company on Long Island. They re currently looking for an Office Administrator. The salary is about $48,000 annually, hours are 8-4 or 9-5 Monday through Friday.
Responsibilities
- Welcoming visitors to the office.
- Serving as the point of contact for clients and handling all correspondence and communications between clients and staff.
- Maintaining appointments, reminding, and calling clients of their scheduled appointments, etc.
- Handling a high volume of phone calls for client service needs and solving any issues when possible.
- Handling a high volume of emails and compiling emails to bill out jobs.
- Scheduling and conducting all necessary follow-ups with clients.
- Receiving, resolving, and filing documentation and paperwork.
- Data entry; uploading paperwork to job system management database.
- Handling billing and invoices with accuracy and utilization of Quickbooks.
- General administrative duties and support when needed.
Qualifications
- Excellent written and verbal communication skills.
- Strong customer service abilities in all facets in-person, over the phone, over email, etc.
- A no-fear attitude towards phones and phone calls.
- Strong organizational skills and expertise in keeping track of who needs what and when.
- Self-starter being able to keep track of common administrative duties and follow-ups that need to be performed without constant direction.
- Ability to prioritize tasks and manage time effectively.
- Prior office administration experience preferred.
- College degree preferred.
- MUST have prior experience in restoration, construction, insurance, or similar industry.
- MUST have prior experience in and proficiency with Microsoft Word, Microsoft Excel, and Quickbooks.