In the role of an Advanced Care Provider (Physician Assistant or Nurse Practitioner)- Aftercare on our Virtual Care team, your role as a concierge clinician is to be there for patients in a members-only environment, when they need us most.You will work rotating shifts on our Aftercare and Triage services providing guided care to our members. Our Aftercare team is responsible for post-visit follow-up medical care and management for patients seen in our clinics, on a house call or via telemedicine that needed urgent care. Our Triage team is responsible for telehealth consults, and responding to our members' clinical inquiries that may arrive via email, text or phone call, utilizing our proprietary Navigator platform. Based on your region's needs, you may be asked to be onsite to provide in-clinic support as needed. This role is mainly for the triage function, for now. ResponsibilitiesTriage
- Triage incoming patients needs, assess their concerns and determine the right course of action including where their care should best be delivered - a Sollis center, virtually or via a requested house call visit.
- Review medical inquiries from Sollis patients that arrive via email, text or phone, monitor navigator tasks and respond in a timely manner. Ensure appropriate documentation in our EHR.
- Perform a telehealth/video consult or in-person evaluation by evaluating symptoms, prescribing medications, order labs and imaging as needed.
- Provide care for patients in clinic, when requested.
Aftercare
- Follow up with patients after they have been seen by a Sollis Health provider to assess their condition and determine if they need any additional care.
- Follow up on send-out labs, imaging reports, monitor portals and navigator tasks.
- Document clinical evaluation and treatment plans in Sollis' EHR
- Assist patients with hospital admissions and transfers, as needed.
- Interface with the patient's PCP or Specialist, or SH Medical Partners to discuss your assessment and plan and to coordinate follow up care after a Sollis encounter.
- Work closely with your leader, Regional Medical Directors and other clinical team members to provide a comprehensive treatment plan and quality care.
- Provide concierge level of care and customer service, aligned with Sollis Health Mission and Values.
- Performs related duties as requested.
Comp & Benefits:Range: $149,760 -$160,992 per year.This is the range of pay for New York candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include:
- Competitive salary aligned with your experience
- Excellent benefits, including healthcare, dental, vision
- 401K with matching 3%
- Free Sollis Health membership for you and your family
- Employee stock options
- Annual continuing education allocations
- Dedicated, motivated team and chance to be part of a highly ambitious medical startup
- Modern, elegant, and high-end work environment
About Sollis HealthSollis Health is a 24/7 members-only medical concierge service delivering expert, on-demand, emergency medicine treatment in a serene and private environment. Designed to handle emergencies, everyday care, and everything in between, we provide expert care in our state-of-the-art centers, virtually via a telehealth visit, and in the comfort of our member's homes. The Sollis experience also includes our house call program, patient coordination and advocacy provided by our care navigation team and more. We service New York, the Hamptons, Los Angeles, South Florida, and San Francisco and provide around-the-clock telemedicine worldwide.Sollis Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Consistent with our policies, we do not discriminate on the basis of any protected group status protected by law, including, but not limited to, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.