Location: Rochester,NY, USA
Job DescriptionJob DescriptionDescription: Our services include IT Managed Services, Professional Services, Security and Compliance Services, Security Awareness Training, Business IT Consulting, Software Development, and Cloud Services. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview: As a Network/IT Project Engineer, you'll be part of a team that implements IT solutions, onboards and offboards LMT clients, installs and configures networking equipment, and performs complex network troubleshooting. This position requires a high level of technical expertise, experience with system administration, network infrastructure, network security and network management, excellent collaboration and teamwork skills, and a desire to provide exceptional customer service. Perks: LMT provides a very competitive compensation package which includes a competitive base salary, an annual bonus, long-term incentives and a generous Employee Benefits Package. PTO: 18 days of PTO in a year LMT contributes $850 a month to your Benefits Package LMT offers a company matched 401k plan, up to 4%, after 1 year of active employment Company paid professional development opportunities for professional certifications and soft skills training Opportunities for community involvement Day to Day Duties of the Network/IT Project Engineer: Execution of Project Work Plans: Equipment prep (servers, workstations, etc.) Onboarding new clients Email migrations Onsite workstation setups Troubleshoot problems as they arise on projects to find efficient and effective solutions Other projects as assigned Networking Duties: Onsite physical installation of networked equipment: set up and deploy firewalls including ACL, NAT, client and site VPN's Set up, manage, and secure VLANs Troubleshoot common network issues Perform network maintenance and upgrades including firmware upgrades, patches, and security configurations Other Duties: Regularly report on project updates to the Project Manager Maintain detailed project documentation Upon completion of tasks and cases, update LMT's PSA with documentation and time entries Excellent customer service and communication skills Self-motivation, organization, and time management skills Requirements: Minimum 4 years of experience supporting servers, workstations, printers and network switches Experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active Directory Experience with networking hardware, installation, configuration, and troubleshooting. Experience and familiarity with Sonic Wall or Ubiquiti Experience with Microsoft 365/Azure Network certification required - Network+, CCNA, etc. Passion and willingness to investigate an issue until a resolution is discovered Demonstrated problem-solving skills and critical thinking ability Strong written and verbal communication skills Self-motivated Reliable transportation required as the individual will either work at the LMT office or work onsite at client locations Additional Preferred Skills Knowledge of VMWare and/or Hyper-V a plus Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus Knowledge of ConnectWise a plus PI235712089 #J-18808-Ljbffr