Location: Cooperstown,NY, USA
Meeting Room support Level 1 This position assists staff with technical support includes technical assist on setting up meeting bridge ,telephonic issues ,port issues ,projector Managing a high quality, customer focused Executive/Conference room service, providing enhanced support to over 30 state-of-the art rooms Completing regular housekeeping checks throughout the Executive/Conference rooms to deliver a seamless meeting room experience to all internal and external users Ensuring the rooms are managed to a high standard Liaising closely with the catering, IT, engineering and property management teams and provide the service support required Setting and re-setting of conference and meeting rooms in a timely fashion Being the first point of contact for all room issues, providing timely response and coordination of remedial work Reporting faults immediately through the facilities response centre or supervisor as appropriate Advising users on meeting room availability and suitability by using the On-Line Room Booking System The coordination of all meeting room bookings Controlling entry and exit of visitors and employees, ensuring that any security procedures are followed Greeting visitors in a polite, friendly and professional manner Maintaining an accurate visitor's log Maintaining awareness of the client business Answering telephone calls within the specified response time The successful candidate for this role will have: A high degree of attention to detail and the ability to work under pressure Experience of being discreet when working with confidentiality and sensitive data Excellent communication skills Good customer service and communication skills The ability to demonstrate great team work