Medical Front Desk ReceptionistGreat Neck, NYAt
New York Breast Health (NYBH), we're leading the charge in comprehensive breast health care. Our highly specialized team of breast surgeons, radiologists, oncologists, and support professionals share their pursuit to provide compassionate, cutting-edge care tailored to every woman's individual needs. With state-of-the-art diagnostic tools, innovative treatments, and a dedication to advancing breast cancer research, we offer a full continuum of services within a nurturing environment. Join us as we set new standards in breast cancer prevention, detection, and treatment, ensuring our patients receive unparalleled medical expertise combined with a personalized healing experience.
In this role you will:- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures
- Perform tasks as assigned for special projects.
We require:- High School diploma with at least 1 year of experience
- Bachelor's Degree preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Possession of typing and computer skills an asset
- Strong customer service skills.
- Previous experience an asset
Salary up to $23/hr. based on experience and education. Benefits include Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating), and more.Visit our website: nybreasthealth.com and follow us on Facebook.New York Breast Health is an Equal Opportunity Employer.