Position Overview:As an Assistant Deli Manager, you will be responsible for overseeing the operations of the deli department within the retail setting of a grocery store in partnership with the Deli Manager. You will be driving labor efficiency, sales and gross profit margins in alignment with the store in partnership and/or absence of Deli Manager.RESPONSIBILITIES:
- Builds and maintains customer satisfaction with the product and services offered by the company
- Maintain a happy, full, fresh and clean sales floor department
- In partnership and/or absence of Deli Manager, recruit, train and supervise deli department staff ensuring adherence to established procedures and customer service standards
- In partnership and/or absence of Deli Manager, schedule and coordinate shifts to have proper coverage
- Provide ongoing feedback, performance evaluations and training opportunities for deli employees in partnership and/or absence of Deli Manager
- Monitor deli inventory levels, ordering products such as but not limited to meats, cheeses, prepared salads and deli items to maintain a diverse and stocked selection
- Implement inventory control measures to minimize and ensure freshness
- Ensure that all deli products meet quality and safety standards
- In partnership and/or absence of Deli Manager - work with suppliers to select and maintain high quality deli products
- Oversee the preparation of deli items including sandwiches, salads and hot foods
- Ensure deli products are presented attractively and in compliance with health and safety regulations
- Assist in setting and achieving sales targets
- Assist in monitoring sales performance and implement strategies to maximize profitability
- Assist in regular safety training for deli staff
- Monitor expenses, control waste and optimizing cost effectiveness
- In partnership and/or absence of Floral Manager, communicate with store management regarding inventory, sales and any issues within the department
- Adhere to all company safety standards
- Perform other duties as assigned by leadership
Environment:
- ServerSafe standard refrigeration temperature.
Schedule:
- Weekday and Weekend hours as needed.
Experience:
- Preferred: One (1) year deli management preferred or management experience
- Preferred: ServeSafe certification or the ability to be certified within 90 days after hire
Skills:
- Physical abilities: May be required to lift up to 80-85lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments; walking on a variety of flooring such as concrete, tile, carpet etc
- Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
- Organizational Skills: Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
- Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
- Quality: Maintain integrity and high standards of product handling from all perspectives
- Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift
Other details
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