Key Account Manager
: Job Details :

For nearly three decades, National Ramp has been at the forefront of the accessibility industry, championing freedom and mobility for the elderly and handicapped community. As a family-owned enterprise, we've become an industry beacon, crafting innovative accessibility solutions that make a real difference. Our commitment to quality and compassion has fueled our growth, and we're looking for a Key Account Manager who embodies these values to spearhead our client relations and drive our mission forward.

Key Account Manager Role: Your Chance to Make an Impact

As the linchpin of our client relationships, this role demands more than just managing accounts; it's about forging lasting partnerships based on trust, understanding, and unparalleled service. We re on the lookout for someone who not only excels in customer service but thrives on making a positive difference in people's lives.

Key Attributes We Admire:

• Confidence and determination
• Ability to build rapport across diverse personality types
• Active listening skills to truly understand and address customer needs
• Persistence and creativity in problem-solving

What You'll Bring to the Team:

• Proven leadership in managing teams with empathy and effectiveness
• Stellar communication skills, both written and verbal
• Insight into client needs with high levels of social perceptiveness
• Experience in B2B business development and sales
• A track record of fostering long-term client relationships
• Organizational prowess and meticulous attention to detail
• Superior problem-solving, negotiation, and time management skills

Your Key Responsibilities:

• Act as the primary liaison for clients, ensuring their needs and concerns are addressed with speed and empathy
• Keep client records meticulously updated, including contract renewals and service updates
• Collaborate closely with sales and internal teams to meet and exceed KPIs
• Deepen your understanding of our products to enhance service offerings
• Spearhead client retention and expansion through exemplary service and strategic partnership
• Embrace brand ambassadorship, representing National Ramp's values in every interaction

Preferred Skills and Qualifications:

• At least 5 years in a sales or account management role, ideally in a relevant industry
• Demonstrated ability to multitask in a dynamic environment
• Proficiency in CRM and ERP software (e.g., HubSpot, Epicor)
• Bachelor s degree in a related field or equivalent professional experience

Why Join National Ramp?

Our commitment to you goes beyond the usual. You'll enjoy a competitive salary and a comprehensive benefits package from day one, with no waiting period. This includes health, dental, and vision insurance, a matching 401(k), life and disability insurance, and a wealth of other resources to support your personal and professional life. With 3 weeks of Paid Time Off and additional days for statutory holidays, we ensure you have the time to recharge and enjoy life.

More than that, we offer a work environment where you're encouraged to excel and innovate. At National Ramp, your work is more than a job it's a passion fueled by a community that values your contributions and celebrates your achievements.

Ready to Make a Difference? Apply Now!

Join us in our mission to create accessible spaces for everyone. At National Ramp, your work changes lives, including your own.

We Value Diversity and Inclusion

At National Ramp, we're dedicated to creating a workplace as diverse and vibrant as the communities we serve. We're an Equal Opportunity Employer that believes in the power of diversity to drive innovation and excellence. Here, you're encouraged to be yourself, and we're committed to supporting all team members through reasonable accommodations and a culture of respect and belonging.