Location: New York,NY, USA
**IT Support Specialist (Remote)**
at Jun Group New York, NY Jun means truth, and our culture is built on openness and honesty. Jun Group is a mobile advertising company that delivers beautiful full-screen video and display ads for brands like Nissan, Clorox, Lowes, and GSK. These advertisers trust Jun Group because everything we do is brand safe, viewable, and transparent.
We are looking for an IT support specialist to help establish and oversee efficient, sustainable policies that will ensure our company's IT system runs smoothly. The right person is a level-headed, hands-on IT professional who has experience setting up, managing, troubleshooting, and maintaining hardware and software. She or he must be deeply familiar with Windows, Mac OS, MS Office, G Suite, WiFi networks, and the latest security protocols. This role will provide direct support to our team members whenever they need it. This position is full-time and 100% remote with the option of working on-site once it is safe to do so.
**Responsibilities include**
* Set up computers and accounts for new team members
* Respond to difficulties with email systems, cloud storage, backup systems, networking, desktop software, etc.
* Communicate with our service providers
* Automate the provisioning and management of our systems
* Execute long-term projects to improve our infrastructure
**Here are a few indicators that you're the right person**
* Youre honest, thorough, and detail-oriented
* Youre comfortable multitasking and working independently
* You have some experience with command line tools
* Youre a patient teacher
* You care about computer security
* You're familiar with basic networking
* You're kind and compassionate
* You know your limitations and are eager to learn
**Requirements**
* Experience using and administering Windows and macOS
* Experience troubleshooting hardware, software, and network issues
* Experience using JAMF or other MDM platform a plus
* Experience with G Suite Administration a plus
Jun Group sets the standard for premium online advertising. We work hard, and we have lives, too. We'll pay competitively based on experience, and were open to allowing the right person to learn our industry on the job.
We have excellent perks and benefits, and we welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.
Location (City) * **U.S. Equal Opportunity Employment Information (Completion is voluntary)**
Individuals seeking employment at Jun Group are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Gender
Please identify your race
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A disabled veteran is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2023
**Voluntary Self-Identification of Disability**
We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .
You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Disabilities include, but are not limited to:
* Autism
* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
* Blind or low vision
* Cancer
* Cardiovascular or heart disease
* Celiac disease
* Cerebral palsy
* Deaf or hard of hearing
* Depression or anxiety
* Diabetes
* Epilepsy
* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
* Intellectual disability
* Missing limbs or partially missing limbs
* Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)
* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Disability Status
1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.