Location: All cities,NY, USA
Title: Inside Sales Consultant **POSITION PURPOSE** : Essilor is an international company and the leading provider of eyeglass lenses in the world. Our mission is to improve lives by improving sight, and we work every day to bring good vision to the 4.5 billion people around the globe in need of visual correction. Our products such as Varilux, Crizal, and Transitions are available in more than 130 countries and are worn by one billion people daily. Essilor of America and its subsidiary, Essilor Laboratories of America, Inc., employ more than 7,000 in the U.S. and own the largest andmost comprehensive optical laboratory network in the U.S.
The **Inside Sales Consultant** will work collaboratively with the Account Executives in their assigned District to achieve the Districts goals of performance for Essilor Labs of America. The Inside Sales Consultant is jointly responsible for sales revenue performance, offering superior customer relations, growing sales volume for Essilor branded products, and engaging more customers in our key strategic initiatives. Responsible for new customer prospecting and acquisition, growth of their ECPs business and loyalty through the positioning and delivery of branded products, marketing strategies, service excellence and technical superiority. The Inside Sales Consultant will utilize corporate tools and applications to document, plan, monitor, and meet sales objectives within their District. The Inside Sales Representative will develop and maintain strong virtual working relationships with their respective Account Executives, Brand Specialists, Initiatives team, and lab customer service personnel to ensure successful customer relations. This person will consistently achieve established sales goals, managed care optimization and practice growth. The Inside Sales Consultant must communicate on an ongoing basis with their District Sales Manager regarding personal development, sales results, and plans of action. This person must use the knowledge they gain through 1-1s, call-ins, and other communication with their District Sales Manager.
**PRIMARY RESPONSIBILITIES:**
* Works collaboratively with their Account Executive partners to monitor and analyze changes in the market, competitor activity and customer base, and adjusts sales tactics accordingly.
* Prospect and qualify new customer opportunities and partner with appropriate Account Executive to build an acquisition strategy.
* Drive engagement in key initiatives through virtual product trainings, educational presentations, managed care trainings, and more, with a focus on, but not limited to, those customers outside of a territorys Top 60 customers.
* Partner with Specialists to drive Essilor branded growth, training opportunities, and influence with current initiatives.
* Reviews cycle plan, market conditions, Essilor KPI expectations and customer needs with District Sales Manager to plan District sales strategy and to refine call schedules; Builds and implements a strategy for all accounts and creates in-depth strategy for key accounts.
* Partners with lab personnel, virtually, to identify and have in-depth understanding of account opportunities and adjust call schedules and business plans accordingly.
* Utilizing Brand Sales strategy to develop trusted partnerships with ECPS to not only grow their branded product sales but their overall business
* Determining customer needs and positioning Essilors premium branded products and Customer Development Group programs and services to effectively meet the needs of each customer
* Uses analytical tools and software applications effectively to manage District accounts (SFDC, QLIK, PFM, etc)
* Uses consultative selling approach with customers that drives immediate sales and establishes long-term business partnership.
* Varies professional selling approach based on segmentation, audience and ECPs business approach.
* Anticipates and addresses customer needs and issues proactively, resolves customer issues in a timely manner and uses the opportunity to build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional Essilor image.
* Demonstrates an obsession for customer service through customer involvement.
* Uses Virtual District Meetings, 1-1 calls, and the annual review process to identify professional needs and develop skills.
* Completes requested tasks effectively from management and corporate office in a timely manner.
**EDUCATION AND QUALIFICATIONS:**
* Bachelors degree preferred
* Demonstrated sales results with 1 to 4 years Inside/Remote sales experience preferred
* Strong team player, network builder, engage in a collaborative approach to our customers
* Strong interpersonal communication skills i.e. flexibility, adaptability and ability to provide personal contributions while also contributing to overall team
* Demonstrated computer skills
* Demonstrated presentation skills
* Customer service orientation required. Customer service experience and/or client relations strongly preferred.
* Must be able to travel approximately 10%
***No relocation offered for this position***
**Qualified and eligible employees who wish to apply for an internal posted position must review the job description to ensure that all qualifications are met. Generally, in order to be eligible for a department, facility, or global transfer, you must have been in your current position for a minimum of six months, and you must notify your direct manager of the application.**
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