Information Technology Support/Lead
: Job Details :


Information Technology Support/Lead

Ascendo Resources

Location: All cities,NY, USA

Date: 2024-04-18T15:26:22Z

Job Description:

Location: Hybrid - 1 day in NYC office/staff meetings (Tues or Weds), 4 days remotely monitoring all business hours

Hours: 15 hours per week

Responsibilities:

Take ownership of all internal and external tech-related tasks

Run security monitoring of 8 desktops (2 virtual)

Monitor website for WordPress updates and perform website updates as needed (profiles, pictures, content)

Manage a combined online training platform, ensuring it functions smoothly and efficiently

Onboard new team members by guiding them through the tech setup process and providing necessary training

Make small edits on website/platform as required

Work with programmers or contracting agencies for large site changes

Conduct testing and engage the team in testing initiatives

Take ownership of resolving any tech-related issues that arise

Coordinate quarterly trainings, manage the training portal, and facilitate email communications regarding site access

Manage the procurement of new equipment/computers for the office

Familiarity with technology such as Office 365 and Smart Sheet

Qualifications:

Proven experience in IT or tech-related roles

Strong problem-solving skills and ability to take initiative

Excellent communication and teamwork abilities

Proficiency in Office 365 and other relevant software/tools

Prior experience with website management, WordPress, and online training platforms is mandatory

Ability to work independently and remotely while still maintaining high productivity

Apply Now!

Similar Jobs (0)