Location: New York,NY, USA
TailorMed is a technology start-up on a mission to make healthcare more accessible and affordable for U.S. patients. To solve such a complex challenge, it takes a village, or as we say at TailorMed, a network! We ve built the nation s largest network of providers, pharmacies, partners, and life sciences companies who have joined us in making treatment affordable for all patients across all medical conditions.
The TailorMed network is powered by a suite of advanced solutions designed to proactively identify patients who need help the most, match them to all available financial resources, and most importantly, make it easy for patients to utilize those resources.
This is what we mean by moving mountains for patients and we re ridiculously passionate about it.
We are looking for an experienced Healthcare Technical Support Specialist to join our journey!
Responsibilities:
Characteristics of our Support Specialist include:
Requirements:
2-4 years of experience in a customer support role, preferably in a healthcare setting.
Experience in delivering client-focused solutions based on customer needs.
Proficiency in using CRM software, preferably Salesforce.
Familiarity with SaaS platforms and B2B products.
Technological adeptness for troubleshooting and resolving technical issues.
Prior experience in a startup, healthcare, or corporate setting
TailorMed is proud to be an equal opportunity employer