The Company
Our client is a $1B private, industrial business with over 2,000 employees throughout the US.
Purpose of the Position
The Head of HR Operations will be responsible for creating centralized HR processes.
Key Responsibilities
- Oversee functional elements of HR and a team of HR Professionals consistently looking for ways to improve full-cycle employee experience.
- Create, lead, and develop process improvements to support HR continuous improvement to ensure increased efficiencies.
- Oversee team that provides the administration and evaluation of all compensation and benefit programs to create a compelling employee proposition that attracts highly capable, mission and culture aligned talent.
- Provide data insights and workforce analytics to share insights on organizational health and to utilize in HR Planning.
- Build formal HR governance structures and well-defined performance indicators.
- Creative approach to problem solving. Ability to present facts and recommendations clearly and effectively.
- Provide expertise and knowledge to meet internal and external regulatory requirements and work with key stakeholders such as Legal, Safety, IT, Marketing, etc.
- This position will remain well-informed on industry trends and will be active within the professional HR community where possible and will challenge the organization to continually develop best practices within HR and business operations.
- Ensure that HR Processes are developed and performed in compliance with all legal and organizational requirements, standards, and procedures. Partner with internal General Counsel to review progress against compliance standards.
- Optimize HRIS to meet workforce and compliance requirements and create opportunities for automation, reporting and reduction of manual processes.
- Actively participates and seeks to have a key role in strategic business discussions.
- Partnering with key stakeholders to understand business issues and propose solutions via process or technical means.
- Foster a positive candidate experience by implementing best practices, enhancing employer branding, and ensuring a seamless onboarding process.
- Provide active governance over suppliers and service providers to ensure superior implementation of technology, upgrades, updates, defect resolution and project implementations.
Key Requirements
- Experience in building shared service HR Models.
- Strong Technology and Data Analytics Competencies. Must be able to tell a story with data. Prior experience identifying and launching an HRIS System preferred.
- Must be adept at change management and project management skills. Knowledgeable in process maps, RACI s, project charters and project management.
- Ability to manage multiple assignments/projects, timelines. Ability to proactively identify project interdependencies, resource needs, potential risks/pitfalls, and mitigation plans.
- Proven success in an entrepreneurial environment and ability to build from the ground up.
- Excellent verbal and written communication and interpersonal skills.
- Demonstrated success and a bias for action, relentless commitment to follow-through.
- Broad experience across all Human Resources specialist areas including talent acquisition, compensation & benefits, HR compliance, HRIS/HR services, payroll, employee relations, organization design/development, talent, and performance management.
- Excellent relationship manager with the ability to liaise between team members and stakeholders.
- Engages in strong, positive, collaborative relationships with all levels. Ability to influence and operationally execute strategic direction and develop the critical path on how to complete assignments/initiatives.
- This is an on-site opportunity.
The Candidate
Professional Experience/Qualifications
- Minimum of 10-years in Human Resources.
- Experience overseeing a HR shared-services function including Benefits and Compliance.
- A commitment for continuous improvement in the execution of programs, initiatives, projects, and processes.
- Strategic thinking, collaboration, stakeholder management, project leadership, change management and communications skills.
- Proactive, highly organized and process oriented.
- Experience working within a fast-paced environment.
- Ability to work extended hours as needed, including weekends and holidays as needed.
- M&A experience a plus.