Hard Services Shift Supervisor
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Hard Services Shift Supervisor page is loaded **Hard Services Shift Supervisor**

**Hard Services Shift Supervisor**

locationsPrinceton, NJ time typeFull time posted onOffre publie aujourd'hui job requisition idREQ185122 **About JLL**

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also havean inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!

**Job Summary:**

The Operations Manager on 2nd shift will support one of JLL's premier pharmaceutical clients in Princeton, NJ. This is a perfect opportunity for a Crew team lead, Chief Engineer, or Facility Operations professional. They will manage a small team of maintenance technicians and support the Facilities Manager in ensuring that the client' buildings are well maintained and maintenance issues are addressed. Additionally, this position will provide facilities and project management support including building inspections, work order creation, vendor engagement and setup, field walks, quality assurance and associated reporting and follow up as necessary. Candidates must have the proven ability to work without direct day to day supervision and support team efforts to ensure the client receives a first class customer experience.

**Job Responsibilities:**

* Assist the FM in meeting or exceeding Site Key Performance Indicators (KPls)

* Monitor service level guidelines (SLG's) weekly to identify potential off track areas and plan corrective actions accordingly.

* Oversee the day to day facility operations including but not limited to maintenance, repair, project management

* Oversee the day to day schedule of Maintenance Technicians

* Oversee daily work order review and follow up on work orders to ensure impeccable work order performance and superior customer experience

* Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.

* Routinely inspects building to ensure suppliers are meeting contractual agreements.

* Assists in the completion of the building audits

* Reviews, prioritizes and determines activities required for completion of a work order (WO) and works with suppliers to insure complex work orders are planned and executed on time.

* Recommend continuous quality improvement practices and look for business efficiencies.

* Provide quality analysis of customer feedback on an ongoing basis.

* Develop effective response plans and implement per the plan.

**Qualifications:**

* High school degree required; college degree and/or professional certifications in HVAC, Electrical, or Facilities Operations desired but not required.

* 5 years of Facility Management & Operations experience required.

* 2+ years of experience managing maintenance professionals required.

* CMMS experience required; Maximo preferred.

* Building Automation Systems experience required; Honeywell preferred.

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**What you can expect from us**

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We cant wait to see where your ambitions take you at JLL. Apply today!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .

This position may require you to be fully vaccinated against COVID-19. If required, youll be asked to provide proof that youre fully vaccinated upon your start date. Youre considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at ...@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.