Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Akram Shaikh at email address ...@generistek.com can be reached on # 630-###-####. We have Contract role for Desktop Support Tech Sr for our client at Atlanta GA. Please let me know if you or any of your friends would be interested in this position. Position Details:Desktop Support Tech Sr- Atlanta, GA Location : Atlanta, GA 30320Project Duration : 6+ Months of contractPay-rate : $16.00-$17.00/Hour on W2 with limited benefits Job Brief:
- Department of Aviation is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues.
- The Technician is responsible for imaging workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware.
- The Technician is responsible for proactively monitoring these workstations and is responsible for firmware updates, operating system updates, anti-virus software updates, security patches, and repair of any hardware failures. The technician will also provide helpdesk support including answering helpdesk phones and resolving end-user computer issues using remote diagnostic and troubleshooting tools.
- Duties will require after-hours support. The Technician will report to the Technical Services Manager and must coordinate activities with other business units within the division to meet the department's overall objectives.
Experience required:
- 2 years' experience doing desktop support.
- Experience with Windows and Mac operating systems.
- Experience with cloud technologies.
- Experience doing PC Builds and deployments.
- Experience working with a ServiceNow ticketing system.
- Previous experience troubleshooting issues with applications.
- Ability to troubleshoot and resolve issues within O365 and other apps.
- Solid understanding of Azure AD.
- Excellent communication skills.
- Ability to troubleshoot VPN issues.
- Basic Networking experience.
- Provides management of domain accounts and group permissions.
- Responsible for supporting remote sites around the Airport.
- Essential Education/Certification(s): Associate in Applied Science (AS) with certifications such as A+ Certification, CompTIA Network+, CCNA, or a minimum of 2 years of hands-on equivalent experience in computer repair or any combination of education and experience that would provide the desired skills, knowledge, and ability to perform the job functions.
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Akram Shaikh at email address ...@generistek.com can be reached on # 630-###-####. About Generis Tek: generis tek is a boutique it/professional staffing based in Chicagoland. we offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients' specific needs and working very closely with our consultants to create a right fit for both sides. we aspire to be our client's most trusted business partner.