Location: Little Falls,NY, USA
NY1498632 Order Fulfillment Specialist.Diamond Mountain is a private collector's mine in Little Falls, New York known for its world-class mineral deposit of Herkimer diamond quartz crystals. Our company produces its own Herkimer diamond crystals to sell, operates a dig program where guests can visit the property to search for their own crystals, and also hosts guests on-site at a mining-themed bed and breakfast called The Diamond House. In addition, Diamond Mountain has a robust crystal sales department that sells mineral specimens (those from our own mine and others from around the globe) online through weekly social media live shows. Diamond Mountain's Crystal Sales organization is growing and we are now looking for a part-time Order Fulfillment Specialist to support our shipping department!This Order Fulfillment Specialist will work within our sales organization, helping to wrap and ship orders around 20 hours per week, Tuesday through Friday.The Order Fulfillment Specialist must be local to Little Falls, NY and be able to provide their own transportation.THE IDEAL CANDIDATE FOR THIS POSITION:-Must be organized, tidy, and have an exceptional attention to detail--our goal is to ship hundreds of delicate mineral specimens with high levels of accuracy and zero damage to the crystals.-Must be skilled with computers for example, must be adept with typing, using spreadsheets, keyboard shortcuts, and be able to use the Google program suite (Gmail, Google Drive, Google Sheets).-Must be able to concentrate for long periods on a steady workload.-Is capable of working under pressure to meet time sensitive demands.-Is able to work independently.-Has good problem-solving skills.-Has legible, neat handwriting.OTHER DESIRABLE SKILLS: -Knowledge of crystals and minerals is a plus! -Tech savvy/Basic computer knowledge. -Experience using PayPal.WEEKLY RESPONSIBILITIES INCLUDE:-Wrapping and shipping orders quickly and efficiently.-Matching specimens accurately with invoices, checking shipping fees for accuracy, etc.-Writing personalized thank-you notes to customers and preparing give-away crystal gifts.-Preparing and creating identification tags for mineral specimens.-Following up on unpaid orders, contacting customers with overdue invoices.-Invoicing/refunding customers for shipping charges.-Creating and printing shipping labels using PayPal/ShipStation.-Monitoring post office pickups, delivering packages to post office on non-pick up days.-Cleaning/organizing shipping room, monitoring shipping supply levels.The Order Fulfillment Specialist plays an integral role in our business as they help us get crystals into the hands of our wonderful customers! This is an exciting chance to be a part of the mineral and Herkimer diamond world, and to be part of an exciting, quickly-growing project with a supportive team!Compensation: Training Rate $15 hour, with opportunities to grow after 60 day probationary period.TO APPLY: Please email ...@gmail.com and include the following: -A copy of your resume -Include the best way to contact you (phone/email) -Answers to the following questions:What interests you in the Order Fulfillment Specialist position?What skills/traits make you a good fit for this position?Do you have any relevant/related work experience?Tell us about your knowledge of crystals and minerals.Where do you live? Are you able to reliably commute to Little Falls?Are you currently employed? If so, when are you available to start work?