Front Desk Assistant (Scanner/Greeter)
: Job Details :

** Front Desk Assistant (Scanner/Greeter)**

**Job Category****:** Administrative/Clerical **Requisition Number****:** FRONT009641 Showing 1 location **Job Details**

**Description**

**JOB TITLE**: Front Desk Assistant (Scanner/Greeter)

**GENERAL SUMMARY OF DUTIES**:

* Greeting patients

* Performing check-in procedures

* Maintaining current demographic and insurance information in computer and in the chart

* Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed

* Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

**REQUIREMENTS**:

* High School Diploma, with 1-2 years experience in healthcare background

* Knowledge of clinic policies and procedures

* Knowledge of computer systems, programs

* Knowledge of medical terminology

* Must be able to multi task

* Must be able to express compassion and kindness to patients calling and being seen in the office

* Must maintain a professional and upbeat attitude

* Skill in written and verbal communication and customer relations

* Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients

* Requires sitting and standing associated with a normal office environment

* Normal busy office environment with much patient contact

* Occasional evening or weekend work

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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