Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!Job detailsField Service Technician needed for Global leader in sustainable energyThis Jobot Job is hosted by Aishah MirzaAre you a fit? Easy Apply now by clicking the Easy Apply button and sending us your resume.Salary $75,000 - $100,000 per yearA Bit About UsA leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, we push the boundaries of technology to drive performance to new levels.Why join us?
- Annual Bonus
- Unlimited PTO
- 401k Match
- Stock Purchase program
- Excellent Benefits
- Over 130+ years in business In over 100 countries
- Full relocation package offered
Job DetailsResponsibilities
- Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
- Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
- Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
- Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
- Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
- Proactively identifies suggestions for product and quality improvement and communicates them further in the ABB organization. Provides recommendations to management to improve operations and customer service.
- Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
- Training on our products and services will be provided; however, a basic understanding of electrical, mechanical and computers is required.
Background
- Bachelor s degree, Electrical Engineering, Electrical Engineering Technology OR equivalent military experience OR Associates Degree with 2 or more years experience in servicing critical power equipment
- Will consider High School Diploma/GED and 10 or more years experience
Interested in hearing more? Easy Apply now by clicking the Easy Apply button.Want to learn more about this role and Jobot?Click our Jobot logo and follow our LinkedIn page!