Family to Family Support Specialist
: Job Details :

**Organization:** WNY Independent Living, Inc

**Posting Start:** 2022-01-05

**Location:** Niagara Falls, NY

**Job Title:** Family to Family Support Specialist

**Posting End:** 2022-01-20

**A Brief Job Description:**

GENERAL JOB DESCRIPTION

Provide information, resources, and support to those affected by someone elses addiction.

SPECIFIC DUTIES & RESPONSIBILITIES

1. Work in the community to reach out to individuals who need assistance dealing with

someone elses addiction.

2. Educate Niagara County communities, with a strong focus on rural communities

throughout the county, about the different services and options that families and

loved ones have when dealing with someone elses addiction.

3. Assist individuals in the community who have never been introduced to the Addict 2

Addict (A2A)/Family 2 Family (F2F) Erie program and the programs recovery

concept.

4. Provide information and referral to individual and family supporters in navigating

services available to prevent re-occurrence.

5. Be a liaison with hospital, treatment, family, and community providers in linking

individuals to proper support in the community.

6. Facilitate at least two (2) Community Forums per month, throughout Niagara County,

addressing the needs of dealing with substance use disorder.

7. Provide immediate follow through for the family, in making initial contact with positive

community and/ or medical supports.

8. Be a liaison and advocate with existing medical and community supports regarding

family needs.

9. Provide peer support during times when traditional treatment services are

unavailable, which includes after business hours, weekends, and some holidays.

10. Provide the peer perspective to professional providers and family supporters in an

effort to understand the perspective of the individual being served.

11. Empower individuals family being served to make fully informed decisions.

12. Responsible, when on call, to respond to calls from Western New York Independent

Living, Inc.s (WNYILs) answering service in a timely manner.

13. Accurately document consumer services and required paperwork in WNYILs

Electronic Consumer Record (ECR) database within two (2) business days of the

date of service.

14. Maintain a neat, clean and safe work environment.

15. Perform other job-related duties as assigned by the supervisor.

EDUCATION & TRAINING

Certified Recovery Peer Advocate (CRPA) certification is required and must be

obtained within the first year of employment.

Professional and life experience may be considered in lieu of, in full or part of academic

credentials.

High school diploma or equivalency

OR

Associate Degree in social work, rehabilitation counseling, psychology, or related human

services field

OR

Bachelors Degree in social work, rehabilitation counseling, psychology, or related human

services field

KNOWLEDGE & EXPERIENCE (if required)

High school diploma or equivalent requires three (3) years of work experience providing

peer services.

Associate degree requires two (2) years of work experience providing peer services.

Bachelors degree requires one (1) year of work experience providing peer services.

SKILLS & ABILITIES

Must have a form of reliable transportation in order to service individuals in need within

Niagara County.

Criminal background check will be conducted.

The applicant must identify as a person with lived experience in substance abuse and/or

addiction.

Niagara County residents encouraged to apply.

Must have basic level of knowledge of computers including the use of Excel

spreadsheets, databases, word processing and networks.

Perform in a professional, conscientious, and efficient manner for the purpose of ensuring

a better quality of life for persons with disabilities.

WORK

ENVIRONMENT Office/ Community

PHYSICAL

DEMANDS OF

THE JOB

Sitting for extended periods of time.

Occasional lifting of not more than 15 pounds.

HOURS / SHIFTS 37.5-40 hours per week. Rotational On-Call Required.

Overtime rarely required.

CLASSIFICATION Full-time, salary, non-exempt, Professional staff.

Range: $36,000-$39,000

BENEFITS

Agency provided health insurance.

Vision, dental, life, supplemental insurances available.

PTO and paid holiday package.

403(b) retirement with Agency match.

Employee Assistance Program

Western New York Independent Living, Inc. values our employee

safety and follows all recommended NYS required Infectious Disease

Prevention Protocols.

Western New York Independent Living, Inc. is an Equal Opportunity

Employer.

Reasonable accommodations will be made for people with disabilities.

Western New York Independent Living, Inc. is a scent-free agency.

**Contact Information:**

Cover Letter and Resume Required to: Tina Brown, CHRCO WNY Independent Living, Inc, 3108 Main St. Buffalo, N.Y. 14214 ...@wnyil.org