Location: East Rutherford,NJ, USA
What You'll Do:
For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all functions and areas of housekeeping and laundry and ensuring they are a success.
Some responsibilities you can expect to complete on a daily basis include:
* Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant.
* Selecting, training, and developing team members.
* Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work.
* Planning and conducting staff meetings. Attending various other related meetings to obtain and disseminate pertinent information.
* Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.
Where You've Been:
You have a degree in Hotel Management or a related field and at least 2 years of experience in housekeeping management, hotel preferred. You'll have some experience in coaching, mentoring, and teambuilding. You're someone with excellent customer service skills, problem-solving skills, and conflict resolution skills. Most importantly, you must be a people-person as you'll be interacting with other team members constantly!
When You're Here:
Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
ABOUT PM HOTEL GROUP
Awards + Accolades:
Recognized as a Best Place to Work in Hospitality as seen in Hotel Business
Fastest Growing Private Companies in DC - Washington Business Journal
Inc 5000 - Fastest Growing Private Hospitality Companies
PM is PEOPLE-POWERED
At PM Hotel Group we are enthusiastic about fostering an environment that allows our associates to thrive. Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion.
A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.
What We offer
* Generous health, dental and vision insurance, plus 401K
* Comprehensive onboarding and training plan to set you up for success.
* Coaching, feedback, and mentorship to develop yourself and your team.
* Personalized development plan to fit your individual role and career goals.
* Training courses to improve your personal and interpersonal effectiveness.
* Uncapped PTO.
* Opportunities to volunteer and give back to our local communities.
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group's staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.
Work Habits:
To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific example in each section is not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. The associate's supervisor may assign other job-related duties. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an at will associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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