Employee Benefits Account Manager, Small Group
: Job Details :

About Us:

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.

Responsibilities:

Gallagher Benefit Services is looking to add an Employee Benefits Account Manager to its growing small business team in Latham, NY. This is a full-time opportunity that operates on a hybrid work schedule. Please see the position details below.

• Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients.
• In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
• Conducts virtual or in person client presentations.
• Leads appropriate resources to address the client's needs.
• Secures existing business and drives the sale of additional services and coverage levels.
• Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers.
• Supports the Client Service Cycle with oversight from experienced team members to ensure a seamless renewal process and retain the business
• Resolves service-related issues independently, involving more experienced Account Management team members when needed
• Utilizes Gallaghers resources, available tools, established work products and advanced knowledge (benefits, self-funding, etc.) to maximize efficiency and effectiveness in client deliverables
• Prepares the RFP, coordinate vendor responses, support negotiations, analyze and spread proposal results and develop the client presentation
• Leverages team members to manage client/vendor expectations and ensure timely delivery of requests for clients, vendors and internal partners
• Provides support to your Branch/Region by completing ad hoc administrative tasks as needed

Qualifications:

• Bachelors Degree plus 3 or more years client service and/or claims management experience - OR - High School diploma degree/GED with 8+ years client service and/or claims management experience
• Appropriately licensed
• Able and willing to travel approximately 25% of the time
• Working knowledge of Microsoft Windows applications and MS Office

#LI-AM3

Additional Information:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits youll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.