Job Description: Responsibilities:
- Facilitate the implementation and support of Dynamics 365 Field Service.
- Work with business leads to define functional requirements and document solution design; run detailed design/requirements meetings and showcases to understand business requirements and conduct gap analysis.
- Convert requirements into a Solution.
- Guide the design, configuration and testing of core Dynamics 365 Field Service & Power Automate for Field Service.
- Manage best practices with code migration with CI/CD.
- Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions.
- Should have strong communications skills to convey best practices to drive solution.
- The Dynamics 365 Customer Engagement (CRM) Solution Architect for Field Service is primarily responsible for design, architecture and implementation on Dynamics 365 CE Field Service.
- rchitect is responsible for developing the Solution blueprint of Dynamics 365 Field Service as well as assisting the implementation and support of this platform.
- This role will primarily be responsible for aligning business goals with technical strategy and driving a roadmap for the Clients Field Service platform.
Requirements:
- 3+ years' experience of Field Service module experience required.
- Minimum of 3 full lifecycle Dynamics 365 Field Service implementations.
- 2+ years' knowledge of Dynamics 365 CRM modules or Finance & Operations is preferred.
- Excellent and effective communication skills in all mediums (written, verbal) and to all levels within the organization.
- Bachelors degree in a related field or equivalent combination of education and experience.