Discharge at Delivery Patient Advocate
: Job Details :


Discharge at Delivery Patient Advocate

Kinney Drugs

Location: Syracuse,NY, USA

Date: 2024-04-23T08:49:35Z

Job Description:

Overview

Job Summary: Work on site in hospital serving as primary liaison of the delivery @ discharge program. Assist pharmacy staff in the triaging discharge prescriptions, the delivery of filled prescriptions to the patients and collecting payment at the time of delivery.

Responsibilities

Job Duties:

+ Identify and enroll patients to the discharge and delivery programs

+ Serve as on-site liaison to hospital doctors, nurses and discharge coordinators to drive utilization of the delivery @ discharge program.

+ Proactively identify opportunities for increased efficiencies as well as potential barriers to delivery @ discharge program

+ Work closely with home pharmacy to ensure timely delivery of discharge prescriptions

+ Highlight Kinney Drugs Rx services to discharge patient to aid in new customer retention

+ Executes the plan - Able to learn and understand specific aspects of the pharmacy management system (i.e., adjudication queue) as well as our POS system; follows instructions and completes tasks with a sense of urgency

+ Quality focused - understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures; accuracy with cash and related cash controls

+ Assist in the Triaging of discharge prescriptions

+ Verify and gather necessary patient information including name, address, phone number, date of birth, allergies, chronic conditions, request for non-safety caps and insurance information

+ Assess the workload, establish the prescription pick up time and queue the prescription for processing

+ Assist in the delivery of prescriptions to the patient, including obtaining patient signatures

+ Provide quality customer service to all customers Maintain confidentiality regarding all patient information

+ Must keep current with all State and Federal requirements as related to conditions of employment

+ Responsible for completing all mandatory and regulatory training programs

+ Perform other duties as assigned

Qualifications

Educational Requirements:

+ Minimum: High School Diploma (or currently enrolled) or GED

+ Preferred: AS Degree or Higher

Required(Vermont Employees):

+ Registered with the State of Vermont as a Pharmacy Technician

Experience:

+ Preferred: 3 years Hospital or retail pharmacy experience

Special Conditions of Employment

+ Drug test

+ Initial and continuous exclusion and sanction/disciplinary monitoring

+ Any and all additional eligibility requirements based on the specific position

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Job LocationsUS-NY-Syracuse

Posted Date1 month ago(1/4/2024 11:44 PM)

Requisition ID2024-12021

# of Openings1

CategoryPharmacy

LocationUS-NY-Syracuse

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