Location: New York,NY, USA
**Director, Retail Performance**
at Mack Weldon New York, NY **THE STORY**
When we started in 2012, we set out to reinvent mens basics with underwear and socks as our starting point. Today, we are a full-fledged menswear brand that powers radically-efficient wardrobing. Rootedin smart design and performance fabrics, our products are engineered to work together through our pioneering Daily Wear System.
As we continue to expand our product offering and distribution beyond e-commerce, we are looking for passionate, proactive, strategic, and creative problem-solversto join our rapidly growing team. If that sounds like you keep reading.
**WHAT YOULL DO**
* Own the overall performance of Mack Weldons retail division, which includes our directly owned and operated locations as well as our third party operated locations
* Run smooth and efficient retail operations that consistently deliver best-in-class experiences to our customers
* Hire, develop and manage a retail team of high performers and ensure proper staffing, training and floor coverage across all store locations
* Drive and optimize retail P&L performance, working closely with Finance to set monthly, quarterly and annual performance targets and budgets
* Develop visual merchandising initiatives that align with the companys merchandising and product launch priorities
* Partner with Marketing on in-store retail marketing strategies that maximize foot traffic and sales
* Develop tools to capture quantitative and qualitative data on retail trends, performance and customer feedback
* Regularly monitor and analyze data of third party operated stores to ensure stores meet Mack Weldons standards and performance targets
**WHAT WILL SET YOU UP FOR SUCCESS**
* 7+ years experience in retail performance or multi-store management
* Experience with a direct-to-consumer brand a plus
* Passion for the industry and its people
* A high standard of customer experience
* Strong analytical and planning skills
* Organized, agile and hands-on, ready and able to solve any problem no matter how big or small
* Highly collaborative and strong cross-functional communicator
* Able to travel to stores at least once a quarter
**WHAT MAKES US SPECIAL**
* **Its all about the people.** To us, diversity is a strength. We check our egos at the food and value all backgrounds and experiences. From our employees to our customers to our partners - we build relationships that last.
* **We give a shit.** Every detail matters. We research, we test, we adjust. We take pride in everything we do by being thoughtful in our decision making and design process.
* **We put our money where our mouth is.** We work with ethical and humane partners, we act with integrity and trust, and we take ownership of our actions and mistakes.
* **We build for the future.** First, we listen; then we think, plan, and act for the long-term. We see problems as opportunities and take calculated risks to build a company that lasts.
**THE PERKS**
* Full insurance benefits
* Open vacation policy
* Hybrid office model (in office M/T/Th)
* Great location in the heart of Nomad district
* Office snacks and drinks
* Thursday happy hours
* Free Mack Weldon gear
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